Truly memorable restaurant experiences don’t just come from delicious dishes, fine dining and exquisite ambiance. Which is why we’re searching for a new F&B Captain confident in delivering unforgettable experiences through a warm welcome, inspired recommendations and seamless service from starter to dessert and beyond.
A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
- Delivering service to our customers as per Intercontinental standards as well as ShaSha's standards
- Endeavour to resolve all complaints during shift by alerting Manager on Duty and assisting him/her
- Supervise cash handling and banking procedures
- Prepare daily banking and cash flow reports
- Supervise the maintenance of service equipment
- Monitor standards of guest facilities and services
- Control stock and monitor security procedures
- Producing quality beverages (i.e. mocktails, hot beverages, etc.) to ensure guests satisfaction
- Mastering food knowledge in order to assist guests on orders and ensuring the fulfilment of guests’ requirements
- Helping and caring for guests in any way required
What we need from you:
- Great communication skills
- Ability to think calmly under pressure
- Willingness to learn open-mindedly
- Passion of food and curiosity for something new
- Basic organisation skills in restaurant operation
- Ability to work in a team and in different functions
- Warm and inviting personality
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
