Multi Property Director of Sales &Marketing
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Marriott Hotels Resorts
Job Description
Job Number 24086346
Job Category Sales & Marketing
Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates
Schedule Full-Time
Position Type Management
START YOUR JOURNEY WITH US
JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.
LOVE WHAT YOU DO EVEN MORE
At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.
Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:
An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. Learning opportunities with some of the best professionals the region has to offer. We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: + World class training and development, including leadership development.
+ Recognition programs.
+ Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!
+ Discounted food & drink in all our restaurants and bars.
+ Discounts for your friends and family.
+ Unlimited career opportunities (Internationally and locally)
+ Medical and Life insurance
Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.
OUR EXPECTATIONS FROM THE ROLE:
An amazing opportunity has arisen to join our team based at JW Marriott Marquis Hotel Dubai and Dubai Marriott Harbour Hotel and Suites. You will head up the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Furthermore you will manage the property's reactive and proactive sales efforts.
You will already possess previous experience in a Multi Property or Cluster DOSM role and strong local market knowledge will be invaluable. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International.
CANDIDATE PROFILE:
Experience:
Previously a director of sales and marketing in large 5 star hotel and a cluster role Prior team leadership experience is preferred. Experience of GCC countries is essential. Fluent Arabic both oral and written desirable but not essential Marriott sales experience is desirable but not essential.
Skills and Knowledge
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Writing - Communicating effectively in writing as appropriate for the needs of the audience. Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy, digital marketing and tactics, product demonstration, sales techniques, and sales control systems. Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems. Revenue Management - Knowledge of total hotels revenue management concepts, processes and strategies (including sales cycles and trends, account management, pricing, and inventory management). Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This include customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Mathematics - Using mathematics to solve problems. Number Facility - The ability to add, subtracts, multiply, or divides quickly and correctly. Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Originality - The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem. Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures. Economics and Accounting - Knowledge of economic and accounting principles and practices, P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data.
Education or Certification
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years’ experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years’ experience in the sales and marketing or related professional area.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
