Payment Officer

Responsibilities:

• Plan, implement and improve the FX settlement work-flows, including but not limited to payment and promotion campaigns for global coverage. 
• Able to assist with customers inquiries and connect with payment gateways accordingly. 
• Compile standard reports for business units/ management  
• Provide timely and accurate merchant acquiring business information to department head to achieve business objective and resolve the queries relating to business reporting aspect 
• Provide research to senior management for problem solving and decision making for satisfactory result to the company 
• Participate in UAT for existing back-office system enhancement 
• Deliver ad-hoc assignments or attend to training as required by manager, overtime work may be required to cover ad hoc issues