Retail Manager- Sales & Management 01 (Saudi Arabia)

Position Summary:

Eram Talent is currently seeking a highly motivated and experienced Retail Manager to oversee the sales and management operations of our retail stores in Saudi Arabia. As the Retail Manager, you will be responsible for driving sales, managing teams, and ensuring exceptional customer service to provide a memorable shopping experience for our esteemed clientele.

At Eram Talent, we are committed to connecting top talent with reputable companies. Our global reach and network allow us to source high-potential professionals from various industries. Join us in our mission to provide outstanding recruitment solutions and shape the retail industry in Saudi Arabia.

Sales Management:

• Develop and implement effective sales strategies to drive store performance and achieve sales targets.
• Monitor sales activities, analyze sales data, and identify opportunities for improvement.
• Ensure excellent customer service by creating a customer-centric culture and coaching sales associates in delivering exceptional service.
• Manage and monitor inventory levels to optimize stock availability and minimize stock loss.
• Collaborate with visual merchandisers to ensure effective product presentation and adherence to brand guidelines.

Team Management:

• Recruit, train, and develop a high-performing sales team.
• Set clear performance expectations, provide regular feedback, and conduct performance evaluations.
• Motivate and inspire team members to achieve individual and team goals.
• Ensure effective communication and teamwork among team members.
• Oversee employee scheduling, ensuring adequate coverage during peak hours.

Operational Excellence:

• Ensure compliance with company policies, procedures, and operational standards.
• Implement and maintain store procedures for cash handling, opening and closing duties, and security.
• Monitor store expenses and manage budgets to optimize profitability.
• Collaborate with other departments or teams to facilitate smooth store operations.

Business Development:

• Stay updated with industry trends, competitor activities, and market shifts.
• Suggest and implement business development initiatives to expand customer base and increase sales.
• Identify and analyze market opportunities and provide insights for product assortment and pricing strategies.

Customer Experience:

• Ensure a memorable shopping experience for customers by providing personalized service and resolving any customer issues or complaints.
• Build and maintain strong relationships with VIP clients and key customer segments.
• Continuously evaluate and improve the customer journey and store experience.