Our Client an Express & shipping local company was established in 2011 for serving the documents & parcel documents to all UAE.
Job Description:
Achieving / Exceeding the territory’s agreed revenue results.
Closing deals for both prospects and existing customers through presentations, contracts negotiations, promoting and explaining services features and benefits and solving obstacles raising through contracts negotiations
Analyzing revenue and shipments results and take corrective actions to drive quality revenue.
Increase sales revenue and expand client base within the territory through acquiring new business, developing and retaining existing customers.
Meet reporting timelines including weekly, monthly and one-off reports for the territory.
Ensure the territory have sufficient prospects to support achieving the revenue targets and territory KPIs.
Prepare and submit weekly report to Regional Sales Manager and attend daily debrief to discuss journey plan, planned activities & update him on daily business matters.
Manage customer’s issues and inquiries, coordinate with other departments, and ensure timely response is provided, high customer satisfaction level is achieved, and existing customers are retained.
Monitor market and competition activities, report to RSM/NSM changes in the market and execute agreed actions.
Promote CLIENT existing and new services and give necessary support to management in launching services, executing marketing campaigns and surveys.
Give necessary support to credit control to achieve collection targets, solving customer payments issues while taking necessary actions in suspending and reactivating credit facility when needed.
Give the support in customers special / one off project requirements, coordinate with stakeholders and monitor project until successful implementation is achieved.
Promote and implement automated tools to customers to achieve customer satisfaction and effective shipments transactions.
Maintain required documentation on all active, non-active, and prospective clients.
Develop sales presentations, create sales agreements and coordinate pricing with finance
Daily coordination with Operations department for any customer issues.
Maintain customer data including contract, correspondence, customer business activities, shipping profile and special requirements
Performs other assignments as required.
Acquire new accounts as required.
Achieve conversion rate.
Customer (New & Existing) visits on time reports submission
Job Requirements:
Bachelor's Degree in their respective fields of specialization.
2: 4 years’ experience in Sales, Marketing or Retail.
Must have a Car.
Experience in the shipping industry is a must (1 Year at least).
