Technical Writer - Software Documentation

Responsibilities:

• Documentation Creation and Management: Develop detailed documentation for our software products, including user guides, API documentation, and online help content. Ensure all documentation is clear, accurate, and tailored to the audience's needs.

• Regular Updates and Revisions: Regularly review and update existing documentation to reflect software updates, new features, and feedback from users and technical staff.

• Collaboration with Technical Teams and Product Teams: Work closely with software developers, product managers, and quality assurance engineers to gather the necessary information for documentation. Participate in product development meetings to understand upcoming changes and features.
• User Feedback Incorporation: Incorporate feedback from users and internal teams into documentation to improve clarity and usability.
• Address and resolve any discrepancies or gaps in documentation.
• Documentation Strategy: Contribute to the development of the overall documentation strategy, including document management processes and standards for ensuring up-to-date and accessible documentation.
• Technical Tools Proficiency: Utilize various tools and software for documentation development, management, and publishing, such as Markdown, Git, and documentation platforms like Confluence or ReadTheDocs.

Qualifications:

• Bachelors degree in Technical Communication, English, Computer Science, or a related field.
• Proven experience as a Technical Writer or similar role, with a focus on software documentation.
• Excellent English writing and editing skills, with attention to detail and a commitment to accuracy.
• Ability to understand complex technical concepts and translate them into user-friendly language.
• Experience with documentation tools and software, including version control systems.
• Strong collaboration and communication skills, with the ability to work effectively with cross-functional teams.
• Familiarity with software development processes and the software lifecycle is a plus.