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    Al Fahim Group

    United Arab Emirates
    Employer (Private Sector)
    500 Employees or more


    Alfahim Group started in 1958 as a modest general trading enterprise, Alfahim is now one of the region’s largest and most trusted group of companies, guided by a philosophy of strategic planning, visionary foresight and well-timed diversity.

    Anticipating the inevitable needs of an economy poised for exponential growth. Alfahim Group strategically invested in diverse range of activities; Oilfield Support was an obvious choice, as were the promising arenas of Automotive and Industrial Development. With pinpoint foresight Alfahim Group also ventured into Hospitality, Travel & Tourism and Realty.


    Role Purpose: The job holder is responsible for carrying out a physical or manual stock count across locations, on a daily basis ensuring 3 cycle counts per annum for all branches, with support from Storekeepers to ensure stock quantities entered in the system precisely match physical quantities. Key Accoutabilities: Operations:Selects bin range in Autoline to generate stock count sheet and initiate physical count Checks stock items manually to verify a match between stock quantities in the system and those physically present in the warehouse locations. Prints evaluation report to hand over to Line Manager as required Files quantity checklists to maintain records for future reference Training and Development: Undergoes on the job training to develop in areas such as parts identification, double checking of items, establishing discrepancies ( in the absence of the line manager) and Auto line issues Attends weekly meetings with managers and team members to provide updates, discuss and resolve issues. Operating Environment: The job holder is responsible for accomplishing 3 wall to-wall stock checks on a yearly basis across all locations. In this regard, the challenges posed are: 1) identify discrepancies and establish the background associated with them i.e. wrong bin location, incorrect issuance of part, human error and if it is a system error, justify to the IT department 2) Huge stock checks 3) Continuous counting of fast moving items.  
    Job Role: Logistics Company Industry: Automotive Career Level: Entry Level
    The job holder is responsible for contributing to the monthly sales targets to ensure achievement of the team’s annual sales and customer satisfaction targets, specific to the passenger car (i.e. New and used cars) retail business. The role involves appropriately following the sales process from actual sales to handing over to the customer, carrying out market intelligence activities and creating opportunities for acquiring new business Key Accountabilties: Maintains an active customer profile database to ensure all relevant details are up to date when required. This includes accurate collection of customer and vehicle information and input in the Dealer Management System, Auto line Makes recommendations on sales strategies and follows all steps of the sales process to attract and retain customers in the long-term. This involves range of sales process activities ranging from prospecting , generating appointments, meet and greet, consultation, presentation, negotiation, trading appraisal for used cars, objection handling, actual closure, vehicle delivery, and post sale follow-up Conducts personal visits, understands customer’s requirements and assesses his current situation to establish needs. This includes providing technical information in relation to product performance, features, options/ application versus pricing Carries out market intelligence to monitor competitors’ products, pricing and promotional activities versus own market share. This includes continuously updating company product knowledge and competitive product knowledge related to all car brands and types Negotiates optimum deals and sells vehicles at maximum margins to acquire and retain customers in the long-term and maximise company profit as per company polices. This includes conducting visits jointly with the Sales Manager (if required) to fill any gaps, achieving sales satisfaction targets (SSI) and preparing relevant documentation to ensure the deal is closed as per company guidelines and policies Coordinates with the concerned department member to order the vehicle in a timely manner, if it is not readily available. This includes tracking and following up on the arrival of the vehicle and updating the customer on any delays Collects payments as per set deadlines to ensure payment is received on time and customer credit is minimised Conducts accurate appraisals of used cars to facilitate accurate pricing and trading of new cars for used cars. Once the used car is traded, the new car is delivered in case the customer wants a replacement Prepares reports such as weekly plans, activity and results reports and those relate to issues resolution to present and review with management Builds lasting relationships with customers to explore and develop new business opportunities Monitors vehicle display to ensure enhance visual effectiveness as per Corporate Identity (CI) norms For Used Car Sales: Inspects the vehicle, collates relevant documents (e.g. contract, warranty manual, invoice, etc) and guides the customer when personally delivering the car to ensure the delivery is smooth, clean and defect free and the customer is well informed on vehicle features, terms and conditions, usage etc For New Car Sales: Arranges an appointment between the customer and delivery team to ensure a professional and timely delivery process Actively promotes bank and insurance product deals to facilitate vehicle purchase. This includes assessing customer profiles and payment positions to ensure timely payments towards the credit facility Attends meetings with the Line Manager and team members on a day-to-day basis to discuss issues and sales progress based on monthly targets
    Job Role: Sales Company Industry: Automotive Career Level: Mid Career
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