infoline

About infoline

Infoline LLC, an ISO 9001: 2008 certified organization was incorporated in 2003 as one of the leading Business Process Outsourcing (BPO) service providers in Oman. A joint service delivery vision of Ingenuity Technologies, Oman Telecommunication Company and Public Establishment for Industrial Estate (PEIE), Infoline is a unique Public Private Partnership (PPP) entity. Infoline leverages its expertise gained over a decade of service to meet requirements of the emerging outsourcing and information technology market and provide end-to-end solutions to clients. Infoline has evolved as one of the foremost IT enabled services (ITES) providers with specialization in outsourcing & IT solutions and services. Infoline delivers services through multimedia enabled (Unified Customer service channels) platform combining industry knowledge, operational excellence & partnership approach. Its multi-tenant contact center platform processes more than 6 million customer transactions per annum for multiple and varied processes. Infoline’s service portfolio includes contact center management, transaction processing, finance & accounting services, process consulting and IT services. The company offers end-to-end outsourcing and IT solutions & services for Government authorities, ministries, Banking, Financial Services & Insurance (BFSI), Telecom, Travel, and Automobile industries. Infoline is also the right partner to meet staffing needs of organizations. They deliver talents across the spectrum of IT / ITES / NON IT skills. Their recruiting methodology and proprietary system enables them to match knowledge of the industry, client’s business objectives, precise skills and experience, while ensuring a right fit. They deliver a single resource or an entire team based on the client requirement. Infoline also caters to the onsite, offsite or offshore project outsourcing needs of the clients along with vendor management solutions.