IT Services
Lebanon - Beirut
100-499 Employees
We are the world''s leading specialists in air transport communications and IT solutions. We deliver and manage business solutions for airline, airport, GDS, government and other customers over the world''s most extensive network, which forms the communications backbone of the global air transport industry. Created and owned by the air transport community, SITA is the community''s dedicated partner for information and communications technology. As a team of industry experts, our know-how is based on working with customers across the global air transport community. Almost every airline and airport in the world does business with SITA. With a customer service team of over 1,700 staff around the world, we invest significantly in achieving best-in-class customer service, providing integrated local and global support for both our communications and IT application services. Entity Overview The vision of SITA Global Services (SGS) is built around an emphasis on customer service excellence and going back to basics. It brings together all of SITA''s central and regional operations capability with the aim of delivering best-in-class customer services globally to SITA''s 550-plus members and 3,200 customers worldwide, Leveraging a global footprint of around 1,600 customer service staff, SGS is focused on achieving a more effective, integrated, end-to-end operations capability to improve SITA''s competitive market position and the end-customer experience