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    Employer (Private Sector)
    10-49 Employees


    Wysada in a Jordanian eCommerce company with offices expanding all around the world.

    Wysada sought after luxury interior and homeware products from recognized and upcoming brands hand picked for the Arabian market. Simply the best products from across the globe curated into lifestyle campaigns and offered with favourable eCommerce deals to achieve highest traffic yield and sales.


    Under the direction of the Customer Service Director: Responds to all customer communication (telephone, email, chat and social) through multi communication channels (inbound & outbound), in a timely manner with a service-focused attitude Coordinates with the Courier Companies to ensure the delivery of shipments for the customer Resolve/investigate order discrepancies for customers Process merchandise orders, returns and refunds Review held orders to determine approval or rejection status according to departmental guidelines
    Job Role: Customer Service Company Industry: Internet/E-commerce Career Level: Mid Career
    Create functional and regression test case and test plan documentation Create functional and regression testing estimates for assigned projects Write test cases or test scenarios that align to business requirements, functional Specifications, release notes, use cases and/or user stories Test E-commerce application following detailed test cases, performing functional and Regression testing as an effort to identify application defects Identify specific application defects and communicate detailed errors to appropriate Members of project management and the development team
    Job Role: Technology/IT Company Industry: Internet/E-commerce Career Level: Mid Career
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