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    Zain Mobile Telecommunications

    Employer (Private Sector)
    500 Employees or more
    Year Founded:


    Zain is a leading mobile telecommunications provider in the Middle East & North Africa.

    We began life in 1983 in Kuwait, as Mobile Telecommunications Company (MTC), the region’s first mobile operator, & commencing with the initiation of our expansion strategy in 2003, we grew rapidly in both the Middle East & Africa through the acquisition of several mobile operators across the region.

    In September 2007, MTC rebranded to Zain in order to better reflect our growing status as a leading multi-national mobile service provider with global aspirations. Zain was thus adopted as the Group’s corporate master brand.

    In 2008 we became the 4th largest mobile operator in the world in terms of geographical presence, with operations in 15 African countries & 7 in the Middle East.

    We continued on our journey of growth & development, & in March 2009, entered into a 50/50 partnership with Al Ajial Investment Fund Holding to acquire a 31% stake in Inwi, the third mobile telecom operator in Morocco.

    By 2010, Zain had taken the strategic decision to focus on its highly cash generative Middle East & North Africa operations, investing in new growth opportunities in these markets. This decision led to the sale of 100% of Zain Africa BV (‘Zain Africa’) to Bharti Airtel Limited in June 2010 for the total consideration of USD 10.7 billion on an enterprise value basis.

    Having exited Africa, Zain Group re-defined itself as a leading mobile & data services operator in the Middle East & North Africa, with a commercial footprint in 8countries in the region. Today over 6,000 employees provide a comprehensive range of market-leading mobile voice & data services to a base of over 41.4 million active customers as of 30 June, 2012.

    We operate as Zain in Bahrain, Jordan, Kuwait, Iraq, Saudi Arabia, Sudan, South Sudan; & in Lebanon as touch (under a management contract).


    To create a successful business model across the Middle East and North Africa.


    Our mission is to cement Zain as a leading Middle East mobile operator, one that provides a world-class service to our customers wherever they are.

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    The Role:To Develop and manage the Enterprise Applications, planning, operation, SLA, technical solutions and RFPs to meet organization targeted growth and performance.The Responsibilities:Manage Operations: * Monitoring the overall operation to insure meeting SLA * Following up and ensuring smooth monthly financial closing. * Generating ad hoc reports on required basis. * Providing support & solution for business users. * troubleshooting highly complex technical issues related to the Oracle ERP Module Enhancement: * Introducing new function of Financial/HR/Supply Chain modules * Enhancing current business workflows * Requirement gathering and deploying policy and approval metrics Maintain the policy and procedures in line with Audit requirements and Zain overall strategy: * Streamlining the business with auditor recommendations * Defining the policies and procedures  * Ensuring the policies and procedures implementation Projects Implementation: * Reviewing and evaluating project Scope * Providing Technical evaluation of RFP * Scheduling and defining the timelines of projects * Signing off, Handing over and supporting the project ​
    Job Role: Technology/IT Company Industry: Telecommunications Career Level: Management
    The Role:To help the business team to understand their needs and to specify the requirements that will lead to the optimal solution to deliver the intended results. Also,requires the ability to analyze a business area to identify problems, opportunities and/or solutions.  The Responsibilities: ​Planning, Analysis and Development: * Enhance the current e-channels applications. * Gather and analyze internal business requirements and detailed specifications. * Define the strategy to be adopted for any new project. * Following up and prioritizing development Operations management: * Monitoring the current e-channels applications. * Validate the application's functionalities developed by the vendors using backend and frontend of these applications. * Investigate on the reported errors and then communicate / follow up with the responsible teams until they solve them. Reporting: Generate and provide any kind of reports related to e-channels applications
    Job Role: Technology/IT Company Industry: Telecommunications Career Level: Management
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    سعيد حسين معتق القحطاني

    Indirect sales Area Manager
    Zain Mobile Telecommunications Saudi Arabia - Abha

    محمد الرمضان

    Support Specialist
    zain mobile telecommunications Saudi Arabia - Eastern Province

    moataz magde eltatawy

    Customer Services
    ZAIN Mobile Telecommunications Kuwait - Al Ahmadi

    mohammed behbehani

    Employee sales and customer service company
    Zain Mobile Telecommunications Saudi Arabia
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