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Job Title: Quality Assurance Junior Engineer
Grade: Junior Engineer
Location: Mumbai, Maharashtra
Company: Hitachi Rail MRS1
Salary Range: As per the industry
Company Overview:
Hitachi Rail is a fully integrated, global provider of transport solutions across rolling stock, signaling services and turnkey.
Interface Networks & Communication links:
1. Internal:
Lead Participating Units/departments/factories (Hitachi units), Project Stakeholders (Hitachi India & Global Management).
2. External:
Customer (MMRDA/DMRC/BEML), Project Partners, Suppliers & Contractors.
Job Roles & Responsibilities:
Inspection and quality judgement acumen for issue handling of products & installation activities.
Supplier & Customer handling.
Project Quality Management.
1. Verification of Hitachi Equipment installation:
Verify installation of Hitachi equipment at Car level & keep track of installation status with equipment Sr. Nos.
Check for any missing parts in the supplied equipment including their hardware, as & when they are discovered at unpacking or installation stage & resolve it with supplier, Hitachi internal units & BEML, as applicable
2. Product NCR Management:
Lead & follow up on the resolution of product quality issues in Hitachi equipment, observed during installation, validation, testing (including pre-test visual checks) & revenue service at BEML/ Mumbai depot and coordinate with supplier & internal Hitachi units for their proper resolution.
Prepare Non-conformity reports (NCRs) & send to suppliers for the above-mentioned product quality issues in coordination with Hitachi, Japan team.
In case of Customer as well as Hitachi issued NCRs, support Project Quality Assurance engineer and coordinate with suppliers and internal Hitachi units to receive the investigation & 8D reports.
Review these reports appropriately, in coordination with Hitachi, Japan & ensure proper 8D & improvement actions are defined (containment, root cause analysis & corrective/ preventive actions).
Follow up & ensure effective implementation of all the defined 8D & improvement actions on existing and future lots, as applicable.
Coordinate with suppliers’ service engineers during their visit to BEML & Mumbai depot for product issue resolutions as may be required from time to time.
Visit Bangalore factory for supporting Hitachi, factory team for issue resolutions with suppliers, as may be required from time to time.
Support Project Quality Assurance engineer in overall NCR & Quality issues management - track & update Quality Issue (lessons learnt) tracker, Hitachi & Customer NCR tracker and participate in weekly NCR reviews with suppliers, Hitachi Japan and as & when required with Customer.
For India managed suppliers, verify suppliers’ inspection & test reports and provide the shipping release note to suppliers.
3. Product FAIs
Perform product FAIs and quality audits at suppliers’ works as & when required.
Support Project Quality Assurance Senior engineer during Customer FAIs & audits.
Coordinate with supplier, project office team & Hitachi, Japan & support to ensure that all open points of FAIs are properly closed, internally as well as with Customer
4. Project team involvement & support
Coordinate with Project Office team to ensure proper implementation of the document folder structure defined in Project share point.
Actively participate in internal & weekly technical meetings with Hitachi units & suppliers as well as weekly project meeting & Quality related meetings with Customer, as may be required.
Actively support cross functional teams, from quality side, for any joint issue resolution which may be required from time to time.
Support Project Quality Assurance Senior engineer & Project team for the activities related to continuous improvement of Quality Assurance by Organization including its parent/affiliated companies.
Integrate with organization’s Quality Assurance team based in Japan (Mito/Yamate) & Italy (Naples).
Support Depot Warranty team for troubleshooting and equipment replacements and accordingly tracking/updating the serial number list.
Supervising any fleet wide HECP’s being executed by Hitachi as well as by other OEM’s.
Inspection of the Hitachi supplied equipment’s in case of unforeseen failures or damages.
5. EHS & Code of Ethics:
Fully abide by the organization’s EHS guidelines, code of ethics & all HR guidelines as may be defined from time to time.
To Ensure the Hitachi supplied equipment replacements with strict adherence to safety to men and equipment.
Skills & Education:
Education: Bachelor’s degree in engineering (Preferably electrical and electronics) with 2-3 years of experience.
Core Skills:
Technical and Quality expertise for planning and performing tasks with minimal management direction on technical issues and Quality findings.
Quality Assurance & Control experience including product inspection.
Strong teamwork skills, strong verbal and written communication skills and root cause/ corrective action skills.
Supplier capability assessment and performance evaluation experience
Strong ability to properly balance good compliance practices with other business initiatives to avoid conflict and allow all objectives of the business to be satisfied.
Experience with balancing multiple and sometime conflicting business objectives.
General Quality tools such as logical reasoning, quantitative & qualitative analysis, 8D, quality & supplier auditing
Understanding of general engineering practices & manufacturing processes, tooling & calibration requirements.
Experience: 2- 3 yrs of experience in Rolling Stock Metro projects & minimum 1 year of experience in Industrial/ Supplier Quality Assurance activities of Rolling Stock Metro projects. It is desirable to have following experience:
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