Job Description

Ref. JB1332518

Store Manager
Matalan Business Trading Company

Matalan is one of the UK’s leading clothing and home wares retailers offering quality fashion and home wares at half the equivalent department store price. Founded in 1985 in the UK, the brand trades from over 200 locations in the UK and is now expanding in the Middle East with our first store being in Jordan. This opportunity is ideal for an ambitious individual who wants to grow in the organisation and long term take on a more senior role.
Key Accountabilities:
Operational:

•Comply with the Payroll Model and effectively deploy available resources through the utilization of the Branch Master Schedule.
•Achieve same day door to floor delivery and maintain the Stockroom to Model store standard.
•Actively Duty Manage in line with company guidelines.
•Recruit, train and retain a high caliber team with the right competency level to deliver retail execution objectives.
•Effectively manage all employee relation issues in a timely manner in accordance with company policies and procedures.
•Effective and efficient handling of all stock to maximize availability, aid replenishment and avoid unnecessary marked and damaged .
•Conduct regular commercial reviews to explore and identify profit making opportunities to drive sales and minimize loss.
•Implement visual merchandise updates and phase layouts as per guidelines and timescales.
•Implement all promotions and initiatives to achieve 100% adherence to company guidelines.
•Implement and utilize all Point of Sale materials.
•Analyse relevant reports to identify stock and cash loss areas of risk and develop action plans to minimize loss.
•Comply with Profit Protection and Health, Safety and Fire procedures in order to provide a safe working environment.
•To create a pleasant shopping environment and the provision of exceptional customer service by interacting with and valuing customers.

Leadership:

• Demonstrate and promote the required operational and behavioral competencies.

• Job Location will be in Dubai / Abu Dhabi / Kuwait / Jordan / Syria / Lebanon.

Skills

Key Performance Indicators:

• Sales & Profit.
• Payroll.
• Green Retail Execution.
• Stock loss -v- store target.
• 95% Availability.
• People KPI’s.
• Model Stockroom.
• Cash Overs and Shorts.
• Health and Safety.

Relationships:

• Internal store team.
• Area support team.
• Head Office.
• Customers.

Personal Behaviors:

• Communication & Listening.
• Leadership.
• Teamwork.
• Developing Self and Others.
• Personal Effectiveness.

Company Profile

Introduction to MATALAN.

• Founded in Preston, United Kingdom in 1985 by John Hargreaves
• Matalan UK trade from over 50 million square meters, 200 stores
• The brands target market being families
• Store size averaging 3, 500 sq meters
• With a product range all under one roof of:
• Ladies Wear
• Men's Wear
• Children's Wear
• Home Ware
• Footwear

BTC Franchise Agreement.

• Our goal is to locate ONLY the best locations for this brand
• Market the brand using the tried and tested UK formulae targeting families
• Position the brand using it’s Unique Selling Price Position
• Expand the brand aggressively to benefit from economies of scale
• Match the product mix to the local market
• Fit out the stores to the middle east standards of quality and finish.