Job Description

Ref. JB1341915

Store Manager / Virgin Mega Store
Azadea Group

1.Develop and implement store operating plans, policies and procedures in line with corporate branding in order to achieve and exceed sales and profitability objectives
2.Ensure the effective implementation of plans, policies and procedures through leadership of the store team - setting goals and objectives, managing performance, developing and motivating employees - in order to ensure the highest levels of performance are achieved.
3.Manage staff recruitment in order to ensure the recruitment of high caliber staff that enable the store to meet its objectives
4.Manage annual allocated budget, managing expenditure up to set limits, optimising and reducing costs where possible and reporting variances versus budget, in order to ensure effective store cost management.
5.Oversee the development of store operational procedure improvements in order to ensure the ongoing development of customer service provision and standards and maximum sales / profitability performance.
6.Ensure store compliance with health and safety regulations, taking corrective action as appropriate
7.Develop and maintain good working relationships with external agencies and suppliers in order to support the smooth operation of the store
8.Ensure stock is effectively measured, controlled and managed in compliance with corporate stock management procedures
9.Manage order placement / requisitioning activities in order to maximise sales and meet stock performance objectives
10.Ensure all ranges are effectively merchandised in line with Virgin brand image and standards.

Skills

1.Highschool graduate, with 5-7 years previous practical retail work experience, 1-2 years of which should be at operational management level, ideally within the Azal retail operation, OR
2.University degree in Retail Management, or related subject, plus 2-3 years experience
3.Excellent knowledge and understanding of store operating procedures
4.Full Working knowledge of local health and safety legislation
5.Knowledge and understanding of financial planning and budgeting processes
6.Excellent knowledge of store product range
7.Excellent product knowledge across all ranges - music; video; multiMediatwofour54 tadreeb has put in place a series of courses aimed at driving higher quality solutions in effective management and commercial oversight. Learn more...
8.Excellent understanding of the Virgin brand and customer profile
9.Excellent understanding of layout and visual merchandising techniques
10.People management skills
11.Operational planning skills
12.Objective setting skills
13.Well developed interpersonal skills
14.Problem solving skills
15.Decision making skills
16.Excellent customer service skills:
- customer ends assessment
- meeting customer service quality standards
- evaluating customer satisfaction
17.English language skills - written and spoken
18.Good communication skills - written and verbal

Company Profile

Azadea Group is one of the world's fastest growing retail groups. We carry a strong franchise portfolio of over 45 diverse brands that features some of the industry's most identifiable names, including Zara, Mango, Virgin Megastore and Sunglass Hut.

Azadea Group headquarters are in Beirut, Lebanon. A comprehensive network of local offices supports our operations in the Middle East and Europe. Currently, we operate 295 strategically located stores across the Middle East and plan over 500 additional shops opening through the 3 coming years.