Job Description

Ref. JB1342918

Customer Service Executives - Bilingual
CERT

Job Description :
• Willingness to work in Multiple/Extended shifts to facilitate 24x7 support
• Familiarity with key land marks & locations in Abu Dhabi is preferable
• Previous experience in Call Center / Fleet management industry

Skills

• A Graduate degree from an Internationally recognized university
• Excellent oral and written communication skills in Arabic & English
• Good typing skills using MS Office packages like Word & Excel

Company Profile

The CERT Group of Companies began as the commercial arm of the Higher Colleges of Technology in the United Arab Emirates, and has grown to be the largest private education provider in the Middle East. CERT is also the largest MENA (Middle East North Africa) investor in the discovery and commercialization of technology, investing USD 35 million in 2006.

In 2005 CERT signed the largest Telematics deal in history, with IBM, that has led to the development of Telematics technology in the United Arab Emirates. CERT provides the only super computing center in the South Asia, Middle East, North Africa region. The CERT Blue Gene supercomputer offers 5.7 teraflops calculating speed to corporate clients for use in biotechnology, nanotechnology, and genetics research as well as oil and gas simulation.

CERT Technology Park in the UAE is home to international companies such as Intel, Honeywell and Lucent Technologies.

The CERT IBM Center of Excellence for Nanotechnology is commercializing nanotechnology discoveries in desalination, alternative energy and bio-assay for life sciences.

CERT also leads human capital development by offering total education solutions to both corporate and individual customers. CERT is involved in strategic alliances with a number of large multinational organizations in developing a diverse range of business and technology solutions. CERT holds the MENA training rights for many ‘best in class’ programs such as the American Management Association qualification. CERT is the exclusive health and environment educator for the General Health Authority. The CERT Institute for Languages offers instruction in several languages, and is also the sole provider of linguistic training to the UAE military. Post-graduate programs offered include the University of Strathclyde MBA and the Deakin University Master of Education.