Job Description

Date Posted: 2009-11-02 Ref. JB1348166

STORE MANAGER
Proof Woody FZ LLC

Responsible for the day-to-day management of the Proof Woody outlet at the DIFC. The main focus of the Store Manager's job is to improve the commercial performance of the outlet by increasing turnover and maximizing profitability. Achieving performance objectives will require action in all of the main areas of retail activity: store operations; human resources; marketing; image; customer care; adding clients for the company's offcie services and staff and delivery logistics.
» Typical work activities
• managing and motivating a team to increase sales and ensure efficiency; e.g through setting incentives and penalties.
• managing a team to control stock levels and making key decisions about stock control;
• analyzing sales figures and forecasting future sales volumes to maximize profits;
• analyzing and interpreting trends to facilitate planning;
• dealing with staffing issues: interviewing potential staff; conducting appraisals and performance reviews; and providing or organizing training and development;
• ensuring standards for quality, customer service and health and safety are met;
• manage a system to respond to customer complaints and comments;
• organizing special promotions and displays;
• Identifying / resolving urgent issues and refer those to company management;
• maintaining awareness of market trends, understanding forthcoming customer initiatives, and monitoring what local competitors are doing;
• liaising with administration department



.

Skills

» Typical work activities
• managing and motivating a team to increase sales and ensure efficiency; e.g through setting incentives and penalties.
• managing a team to control stock levels and making key decisions about stock control;
• analyzing sales figures and forecasting future sales volumes to maximize profits;
• analyzing and interpreting trends to facilitate planning;
• dealing with staffing issues: interviewing potential staff; conducting appraisals and performance reviews; and providing or organizing training and development;
• ensuring standards for quality, customer service and health and safety are met;
• manage a system to respond to customer complaints and comments;
• organizing special promotions and displays;
• Identifying / resolving urgent issues and refer those to company management;
• maintaining awareness of market trends, understanding forthcoming customer initiatives, and monitoring what local competitors are doing;
• liaising with administration department



.

Education

must speak FLUENT English. Arabic and other languages are an asset

Company Profile

Proof Woody FZ LLC manages and operates convenience retail outlets in Dubai's business, retail and residential parks.

The Company currently has a network of seven outlets spanning Dubai Media City, Dubai Internet City, Knowledge Village, the DIFC, Dubai Festival City and Dubai Healthcare City.

The Company 's pioneering news kiosk outlets are the first of their kind in the Gulf.

Proof Woody news kiosks offer a range of essential products & services - compact lunches and snacks, convenience items, the latest issues of local and international publications, office services and distribution and marketing partnerships.