Job Description

Date Posted: 2009-11-02 Ref. JB1348481

Operations Manager
Confidential Company

The candidate will be in charge of the day-to-day operations of a new laundry chain to be established in Doha - Qatar.
Administration responsibilities
- Assist the Managing Director in all business development initiatives
- Able to attract and maintain commercial accounts
- Account management for all corporate/ commercial customers
- Maintain corporate image and brand awareness through implementation of ongoing customer satisfaction program
- Perform any administrative duties as required by the MD
Operational responsibilities:
- Assist in the selection of a suitable laundry processing facility
- Assist in sourcing and installing the required equipment at the facility
- Oversee the staffing for the processing facility and the front shops
- Direct responsibility for the performance of all non-admin staff
- Responsible for production scheduling and delivery, and coordination among all front shops
- Direct responsibility of overall productivity and efficiency of operations
- Responsible for ordering all materials for the facility
- Responsible for accommodation and transportation for all staff
- Implement a preventive maintenance program and handle all repairs
- Assess the need for additional equipment and perform cost/ benefit analysis

Skills

7 -8 years experience in a professional laundry company, the last 2-3 years to be in a manager position in charge of other staff
- technical knowledge of commercial laundry equipment, required maintenance, and achieving cost efficiency
- commercial skills of evaluating, pricing, and bidding for tenders
- relationship and commercial account management skills
- good communication skills, and customer service oriented
- ability to take on extra responsibilities with the right aptitude
- outstanding English writing and communication skills

Education

Business Admin. / other similar fields