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Assistant IT Manager

Kempinski Al Othman Hotel - Khobar, Saudi Arabia

Ref. JB2207609

Job Description

• Assist the IT Manager in all stages on the day-to-day operation.
• Have full working knowledge of all information systems in the Hotel.
• Coordinate the timely repair of the faulty computer systems and equipment.
• Establish and maintain procedures of the backup and restoration of all data and programs in the system.
• Coordinate the data and emergency procedures in the event of system failure.
• Enforce security procedures for the timely revision of user access rights and passwords for all applications and network system.
• Keep all systems and software up to the current release.
• Advise hotel management on the existing and future systems being developed/implemented.
• Coordinate the investigations and timely of software faults reports or enhancement requests and maintain proper logs.
• Assist departmental trainers in other departments in preparing training material on the effective use of systems in the hotel.
• Set up and maintain the office automation systems in the hotel.
• Support Systems, local area network, and wide system office.
• Handle all administrative in the information system office.
• Assist the users on the use of the information systems in the hotel.
• To be on stand by and available at any time for trouble-shooting problems on the system.
• To be available on request for any inquire/request by a guest.
• To ensure that all back-up tapes are rooted and stored off-site.
• Ability to write proposal for solutions and making presentation to clients of different audiences, operations or professionals.
• Assist in the planning the weekly working schedules to ensure that the outlets/sections are adequately staffed to handle the levels of business.
• Assist in the training of the employees ensuring that they have the necessary skills to perform their duties with the maximum levels of productivity and efficiency.
• Ensure that all potential and real hazards are reported and rectified immediately.
• Performs any other duties as assigned by management.


• Problem solving
• Self motivating
• Analytical
• Creativity
• Customer service oriented
• Written and oral communication
• Listening skills
• Solid understanding of the Windows Desktop and Microsoft & Novell operating systems administration, configuring of mail systems, system installation and configuration, printing, systems fundamental of security, installing third party software configuring clients on the network.
• Solid understanding of networking/distributed computing environment concepts.
• Understands principles of routing, clients/servers programming, and the design of consistent network-wide file system layouts.
• Familiarity with telecommunication standards and PABX
• Solid knowledge of TCP/IP, DNS, DHCP, WINS, IP addresses, Subnet Mask, Gateway, IP routing.
• Knowledge of HSIA, proxy server and firewall.

Job Details

Job Location:
Khobar, Saudi Arabia
Company Industry:
Company Type:
Employer (Private Sector)
Job Role:
Employment Status:
Full time
Employment Type:
Monthly Salary Range:
Number of Vacancies:

Preferred Candidate

Career Level:
Mid Career
Years of Experience:
Min: 3
Residence Location:
Saudi Arabia