dynamic team as a Fluent Call Center Agent and help us deliver outstanding ... verbal. - Proven experience in a call center or customer service role. - Excellent ...
Call Centre Management team in driving efficiency at team and individual agent ... , exporting data, changing agent skills, and activating agent + Prepare and disseminate...
observe daily call center metrics on all projects, teams, and agent performance. - Analyze ... level requirements. - Track and manage center attendance and schedule adherence....