Customer Sales Representative

Hilti Middle East - Al Kuwait, Kuwait

Job Description

- Internal and external customer support
- Product & Application questions
- Walk-in customers, pricing enquiries/verbal request for quotations
- Processing orders, delivery queries, stock availability
- Handle all customer complaints & queries
- Provide high level service while building tong customer relationships

To achieve sales objectives by building orders and product range selling where possible by utilizing a consultative selling approach to solve customers problems and requirements.

Skills

- 2-3 years Previous sales service experience
- Experience of inbound call handling
- Bilingual: Proficient in English & Arabic an advantage
- Ability to communicate well at all levels
- Multi-tasking ability & computer literate (email, MS Office Applications)
- Complaint handling ability
- Provide added value and service to customers
- Act decisively in critical situations to ensure customer satisfaction

Candidate must be based in Kuwait and have driving Kuwait license

This job is posted in the following Specialties:

Education

University

About This Company

Hilti - a worldwide presence

Hilti is the competent partner for construction professionals worldwide.
Products and services of technical superiority increase the productivity of Hilti’s customers.
They benefit from innovation, comprehensive advice and professional services; together this generates significant added value.

• Founded in 1941 in Schaan, Principality of Liechtenstein
• One of the global leading companies in providing products, systems and services to construction professionals
• Located in more than 120 countries on five continents
• More than 21,000 employees
• More than 50 nationalities at Group Headquarters in Schaan
• Direct sales model
• 2003 winner of the Carl Bertelsmann Prize for outstanding corporate culture

From the workshop to a worldwide group
2006: Implementation of Vision 2015
2005: Introduction of new corporate identity
2003: Launch of a new business field with mining products
1998: Laser measuring systems and cutting and sanding systems are launched
1996: Introduction of the “Champion 3C” corporate strategy
1991: The first Hilti installation systems are brought to market
1986: Firestop and foam systems are introduced
1985: Screw fastening technology is introduced
1983: Hilti HIT injectable adhesive mortar is launched
1982: Hilti adds diamond coring technology and breakers to the product range
1980: Foundation of the Martin Hilti Family Trust
1970: The first production plant is established outside Liechtenstein, in Thüringen, AT
1967: Anchor systems launched
1964: Rotary drills added to the product range
1960: Transformation from “Maschinenbau Hilti OHG” to a joint-stock company
1952: First foreign representative office opens in Italy
1948: Beginning of development of a direct fastening system
1941: Martin Hilti founds the “Maschinenbau Hilti OHG”

For additional information please visit our website at www.hilti.com