Front Desk Associate

Kidville - Dubai, UAE

Job Description

FULL TIME & PART TIME

Member Service
•Field phone calls and in-person questions regarding Kidville, including our offers, facilities and policies.

Sales
•Work with members both in-person and on the phone to register them for classes & memberships.
•Work with members both in-person and on the phone to perform swaps and schedule make-up classes.
•Offer facility tours to members, guests, and visitors.
•Give information about various facilities at Kidville and register them for the classes
•Develop and nurture long-term relationships with key clients, ensuring client satisfaction and repeat business.

Reception
•Check in members as they enter the facility.
•Enter all adults, medical and emergency contact information into Kidville Customer Relations Manager (CRM) and issue membership cards.
•Check in all visitors.

Administrative Responsibilities
•Perform various daily tasks, such as compiling mailings, maintaining attendance sheets, entering medical forms, overseeing the daily delivery log, emailing team members, and more.
•Monitor teacher check in and emergency substitutes.
•Supervise playspace when needed.

Assist in team projects related to all facets of business operation.

Skills

•Bachelor’s degree preferred.
•Must have outstanding communication, interpersonal, and organizational skills.
•Must be able to work in a high pressure environment.
•Must be a team player.
•Must have experience with the Internet and be proficient in all Microsoft Office programs, including MS Word, MS Excel, and MS PowerPoint.
•Must be fluent in English. Proficiency in Arabic, German, Russian or other languages is a plus.


Must LOVE Kids

About This Company

Named ‘Best of’ by New York Magazine, Kidville operates upscale facilities catering to newborns through five-year-old children and their families. We offer a wide range of developmental classes including enrichment, art, music, and gym for babies and toddlers. Kidville also features an indoor and outdoor playground (at select locations), a retail boutique, the Kidville Salon and offers fabulous ''''Big Blowout'''' birthday parties. Kidville opened its first location in July 2010 at the Walk in Jumeirah Beach Residences, and is opening new locations in Motorcity and Mirdiff in May 2011. Please refer to our website www.mykidville.ae for further details.