General Manager

Job Description

To successfully oversee the business, lead, establish the program & deliver on the strategic objectives set.To identify & develop bus. opportunities for increasing revenues & building relationships across the region & ensure optimal service delivery in terms of quality & efficiency for stakeholders.
Duties:
1.Planning
• Collaborate with the board to define a communicative company’s vision & develop strategies for achieving that vision
• Create annual operating plans to support strategic direction set by the board & correlate with annual operating budgets;submit annual plans to the board for approval.
• Develop & monitor strategies for ensuring the long-term financial viability
2.Management
• Oversee business operations & manage its compliance with legal & regulatory requirements
• Create & maintain procedures for implementing plans approved by the board
• Promote a culture reflecting organization’s values, encourage good performance & reward productivity
• Hire, manage & fire HR of the organization according to authorized personnel policies & procedures that fully conform to laws & regs
• Ensure staff & board have sufficient & up-to-date information
• Evaluate organization’s & staff’s performance on regular basis
3.Financial management
• Oversee staff in developing annual budgets that support operating plans & submit budgets for board approval
• Manage organization’s resources within budget guidelines according to laws & regs
• Ensure that staff practices all appropriate acc. procedures
• Provide prompt, thorough & accurate info. to keep the board appropriately informed
4.HR management
• Company & Staff Recruitment & contracting
• Employee development & training
• Policy development & documentation
• Employee relations
• Performance management & improvement systems
• Board of Directors, incl. arranging, attending & minuting meetings & agendas
5.General Admin
• Evaluate in-place systems & procedures;streamline where appropriate
• Evaluate technology implementation & optimize within budget
• Visit all branch offices & evaluate their needs, performance, personnel & cost-effectiveness
• Evaluate & control all discretionary expenditures & implement new written policies
• Review facilities & real estate issues, incl.a review of current lease reqs
6.Merger & Acquisition
• Complete 3 year pro forma, based on realistic assumptions, determine future valuation potential of company & likelihood of merger/acquisition potential
• Identify which mergers, acquisitions, dispositions & investments make the most sense
• Identify the growth issues regarding acquisitions, spin offs, expansion, downsizing, establishing new &/or closing existing branches
• If decision is to sell the company, establish price & terms, subject to Board approval, prepare sales summary & develop game plan & methodology for sale
• If Board decision is to dissolve company, develop game plan for liquidation
7.Community Relationships
• Serve as organization primary spokesperson & representative
• Assure organization and its mission, programs & services are consistently presented in a strong, positive image to relevant stakeholders
• Actively advocate for the organization, its beliefs & programmatic efforts
• Act as a liaison between organization & community, building relationships with peer organizations when appropriate
8.Programmatic Effectiveness
• Oversee services design, delivery & quality
• Stay up-to-date with current trends related to the organization products, services & anticipate future trends likely to have impact on its work
• Collect & analyze evaluation info.that measures success of organization program efforts;refines/changes programs in response to that info

Skills

Financial Planning and Strategy, Marketing Concepts, Positioning, People Management, Territory Management, Sales Planning, Competitive Analysis, Understanding the Customer, Product Development, Client Relationships, Creative Services Protects organization's value by keeping information confidential.