Maintains and ensure prompt implementation of the existing credit policy and track deviations (if any).
Modifies the credit policy based on identified opportunities and risks in areas of account origination, portfolio management and collections.
Recommends credit policy changes in response to changes in market and economic environment and secure timely approval for implementation.
Uses advanced analytic techniques and scoring models to propose credit policy changes in various risk functions in order to improve profitability and efficiency
Generates periodic reports for senior management team about credit policy changes and their impact.
Works with other departments (such as sales, marketing, customer service, etc.) on projects / campaigns and provides sound credit risk advice.
Maintains and proposes modifications to existing MIS platform for sound credit risk portfolio management.
Develops the MIS platform so as to be in a position to generate ad- hoc MIS reports at the request of senior management.
Reviews and publishes credit MIS deck with high level of accuracy at prescribed frequency.
Develops custom scorecards / decision trees for the risk and marketing including application scorecard, behavior scorecard, attrition scorecard, campaign response models, market basket analysis, etc.
Maintains existing scorecards and periodically assesses their performance to determine need for changing cut-off scores, re-alignment or re-development.
Frames risk management policies to optimize the approval rate within acceptable credit risk parameters. Manages the dual decision score matrix, implements changes in underwriting tool and advise / train the New Accounts team accordingly
Tracks the new account performance and advise score cut-offs as per observed trends of delinquency and impairments.
Manages behaviour and transaction scorecards and uses them extensively for the purpose of portfolio and account management.
Manages the consumer charge shadow limit policy in accordance to increasing score-odds and tracks the performance of current strategies. Recommends for revisions to improve profitability.
Reviews high exposure and low behaviour score accounts along with corresponding credit bureau records and advises intervention
Proposes new ideas and tests them through appropriate champion / challenger techniques.
Explores innovative approaches to study and assess credit risk using data in cardmember application, demographic, credit bureau, behavioural and transaction data.
Degree in Statistics or Operations Research.
Must be proficient in written and spoken English. Knowledge of Arabic would be preferable but not essential.
A total of at least 8 years of work experience of which at least 5 years should have been in credit risk management in a multinational consumer lending organization with experience of credit card product.
Must have exposure to risk management practices including at least two of the following functions - collections, new account underwriting, fraud, authorizations, credit policy and analytics. Having managed one of the functional areas would be preferable.
Skills & Competencies:
Must possess excellent written and oral communication skills.
Must possession strong inter-personal skills.
Must possess very strong analytical skills and a high level of attention to detail.
Must be persuasive be able to convince others of his / her point of view.
Must have thorough knowledge of processes involved in development of statistical models (decision trees, scorecards, etc.) that can be used to predict applicant or cardmember behaviour.
Must possess excellent PC skills including exposure to all MS Office suite of products particularly Excel, PowerPoint, Visio and Word.
Must possess in-depth knowledge of statistical software tools such as SAS / SPSS and other decision support systems such as Knowledge Studio.
Actual work experience with account management tools such as Triad, Probe or NBSM would be preferable.
- Job Location:
- Riyadh, Saudi Arabia
- Company Industry:
- Financial Services
- Company Type:
- Employer (Private Sector)
- Job Role:
- Joining Date:
- Employment Status:
- Full time
- Employment Type:
- Monthly Salary Range:
- Manages Others:
- Number of Vacancies:
- Career Level:
- Years of Experience:
- Residence Location:
- Bachelor's degree / higher diploma
About This Company
Amex (Saudi Arabia) Limited is a joint venture company, equally owned by Amex (Middle East) EC and The Saudi Investment Bank. The company owns and operates the American Express Card and Merchant business in the Kingdom of Saudi Arabia.
Even though American Express products have been available to customers, merchants and corporations in Saudi Arabia for over 20 years, the formation of Amex (Saudi Arabia) Limited in 1999, represented a major milestone for the development of the American Express Brand in the Kingdom. Combining the resources and expertise of American Express with The Saudi Investment Bank has contributed to developing and expanding the services offered to American Express Cardmembers and Merchants in the Kingdom.
Amex (Saudi Arabia) Limited is committed to offering unique products and services to its existing and prospective customers. Our objective is to continuously meet and exceed our customers'' expectations by introducing innovative products and providing superior customer service. The core values of American Express are the same in every country: quality, professionalism, integrity, courtesy and efficiency.