Human Resources Advisor - Jordan

Job Description

Key Function:
Fully responsible for the Human Resources function with operational support to other departments in the Jordan office. Overall duties include: Day to day management, Generalist responsibilities, Recruitment and Employee Relations.

Duties & Responsibilities:
Develop Day to Day Management:
Manage the day to day running of the Jordan office.
Provide full HR support to Jordan employees. Complete HR monthly reports delivered to HR Department.
Demonstrate the value of the Human Resource function and the link to improving business results.
Support implementation of any HR special project in Jordan.
Keep regular management information on budget and overall performance.

Generalist::
Ensure all policies and procedures are in accordance to Labor Law and are communicated and administered to all employees and management.
Manage orientation process for new joiners of all levels.
Manage personnel records.
Manage end of service entitlement.

Recruitment:
Consult with hiring managers on selection/staffing needs.
Develop recruitment process from initial selection/staffing conversation to new joiner orientation.
Source candidates using the most efficient and cost effective means. Expand beyond standard sources for identifying candidates.
Train hiring managers on interview techniques, behavioral interviewing, and interview process.
Work with hiring manager to determine viability of each candidate, formulate employment offer and create employment contract.
Update and maintain all job descriptions.

Training and Development:
Support the training function in identifying the training needs of individuals/departments in Jordan office.
Assist in delivery of training for employees.

Employee Relations:
Involvement in all employee relations matters. Involvement may range from: counseling staff, coaching of supervisors/managers on appropriate next steps, and representing the company during the improvement/termination process.
Ensure Human Resources matters are handled fairly and consistently in line with legal and company requirements.

Payroll:
Manage monthly payroll.
Prepare various reports required by HR and Finance.
Enter all employees’ additions and deduction to be included in the monthly payroll.
Escalate potential service issues to Payroll Supervisor.
Submit payroll within agreed monthly deadline.
Update Social Security Department on monthly additions and deletions.

Administration:
Fully responsible for all Administration elements in Jordan office ensuring implementation and adherence to local labour laws.
Implement and monitor the company's policies and procedures in accordance with the local labour laws.
Monitor, review and update all the company's policies and procedures in line with current legislation.
Keep HR and the Management team informed of significant issues within the region.
Find the best Life and Medical Insurance providers and deals.
Liaise with the concerned personnel for all processes for medical and life insurance for the employees (addition, deletion and amendments).
Responsible for the health insurance special claims in coordination with the service provider and the employee.
Responsible for the reconciliation of the health insurance premiums on a monthly or quarterly basis with the service provider and finance.
Renewal of trade licenses and other office registrations.
All other relevant tasks.

Skills

Profile & Skills:

Minimum 3-4 years experience in a similar role preferably gained in a multinational organisation.
Proven supervisory skills.
Previous experience of Jordanian Labour Law, legal procedures and regulations.
A good understanding of HR best practices.
Excellent English and Arabic language skills both written & verbal.
Empathy for others.
Strong listening skills.
Pragmatic - common sense, business minded approach - ability to continually adjust current HR offerings in order to stay focused on current business objectives.
Attention to detail - strong organizational and follow up skills.
Analytical - ability to analyze facts and data to come up with the best approach/suggested solution.
Resourceful - think creatively to resolve issues.
Strong consultative skills - ability to question others to gather more information, ability to influence decisions/provide suggestions through consultative approach.

Education

Degree in Human Resources Management is preferable.