Optometrist - UAE

Alshaya - UAE

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Job Description

The Brand:


Built on a passion for the optical profession and a drive for unparalleled customer service, Vision Express opened the first 'one hour' Opticians in 1988. Vision Express is the leading optical brand in the UK, Ireland and Poland.
In March 2007, Vision Express opened its first store in the Middle East in The Avenues Mall in Kuwait.
Vision Express has a strong reputation on eye care, quality and customer service and provides one-hour-service in all stores with an optical lab. Vision Express brings affordable new and exciting designer brands to the Middle East including Dior, Bvlgari, Gucci, Chanel, Vogue, Versus, Juicy Couture, Rayban, Ralph Lauren etc..., as well as exclusive brands like Ben Sherman, Zero Gravity, Converse, A Z U R E Vision Express will always use state-of-the-art optical equipments and will make sure the latest innovations on contact- lenses, spectacle lenses and other eye care products will be available to its customers in Kuwait, KSA and Qatar.
Why are we different

- Eye exam is free of charge.

- Total satisfaction is the foundation stone of our business. To ensure this, we listen to what you'd like, then help you choose eyewear that meets those needs.

- We care for your eyes in just one hour.

- We guarantee total satisfaction from a wide range of frames using the latest innovations.



The Role:

Responsible for conducting eye examinations, contact lens assessments, production of order & aftercare. Offer an ongoing & consistently high level of customer service & satisfaction in a clean & tidy eye test environment.

Skills

Responsibilities:


- Ensure a comprehensive handover to dispenser & clearly record all customer details/results at all times.

- Responsible for any clinical duties such as initial exam, visual field screening, & contact lens wear & care in a professional manner.

- Demonstrate utmost flexibility with respect to unscheduled eye appointments to maximize the number of eye examinations per day.

- Recommend all available products and services in order to achieve a fully informed customer.

- Maintain highest standards of presentation in all optometry areas & throughout the Store to enhance customer care.

- Continuously meet/exceed sales conversion & examination.

- Maintain focus on customer comfort, satisfaction & understandable communication of all products & services.

- Ensure all spectacles & appliances meet the required standards.

- Ensure all dispensing products meet the required standard through constant communications with relevant departments.

- Check all products before issuing to patient.

- Ensure 100% customer satisfaction & comfort at all times

About This Company

M.H. Alshaya is a leading international franchise operator for over 70 of the world’s most recognized retail brands. The company operates more than 2,400 stores across 7 divisions: Fashion & Footwear, Food, Health & Beauty, Optics, Pharmacy, Home Furnishings and Office Supplies. Alshaya’s stores can currently be found in 19 markets across the Middle East & North Africa, Russia, Turkey and Europe and it employs more than 32,000 people from over 110 nationalities.