Program Officer, Education Abroad

Job Description

Position Summary: The Education Abroad Program Officer (EAPO) works primarily in student affairs in the Education Abroad Department. The EAPO is responsible for all aspects of student apartments, transportation, visa and residency processes, equipment management and is involved in organizing and implementing extra-curricular programs, excursions, emergency assistance, maintaining files and databases, and communicating directly with students. S/he assists with maintaining student well-being, including serving as a cultural resource for adaptation into Jordanian society and addressing student concerns. S/he is available as a safe contact for students to ask questions.

Working hours are from 8am-5pm, Sunday through Thursday. May, on occasion, require hours in excess of 8 per day and/or 40 per week. Some tasks may require evening and weekend work and the EAPO must be available 24/7 in case of emergency.

Skills

Skills & character requirements:
 Ability to multi-task while paying careful attention to detail
 Friendly and outgoing personality
 Ability to maintain a balance of authority with amiability
 Willingness to assist others
 Respect for student confidentiality
 Flexibility with tasks and work hours
 Works well with others under a sometimes stressful environment
 Patience
 Good communication skills

Qualifications:
Required
 Bachelor's degree
 Fluency in written and spoken English and Arabic
 Knowledge of Jordan and Amman
 Computer literacy, particularly Microsoft Office applications (Word, Excel, etc) and database management
 Strong interpersonal skills
 Ability to multi-task
 Willing to work outside of the office
 Flexibility

Preferred
 Previous experience in a similar field, dealing with student affairs or working with educational programs.
 Overseas study experience
 Familiarity with U.S. education system