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1.Manage the platform backend servers.
2.Ensure to meet the systems availability for all the backend systems excluding planned outage.
3.Follow-up on the daily health checks and fix problems once they appear on a server.
4.Insure to solve assigned Trouble Tickets (TTS) for the supported systems within SLA.
5.Clear notification for any production problems - IR report
6.Escalate and communicate raised issues from Vodafone OpCos to the 3rd line of support.
7.Keep up to date with the new product versions and new releases.
8.Transfer the knowledge to the first line of support.
9.Transfer the knowledge to the new comers in the second line support team.
10.Ensure to use the pre production environment for testing activities before launching a new service.
11.Ensure to maintain the preproduction environment similar to the production platform.
12.Ensure to maintain the preproduction environment availability for all the backend systems excluding planned outage.
13.Manage installing and upgrading software. This includes the deployment of new shipments
MCTS: Microsoft Office SharePoint Server 2007 - Configuration certificate is mandatory
MCITP: Enterprise Administrator for Windows Server 2008 certificate is mandatory
MCITP: Database Administrator 2008 certificate or MCITP: Database Administrator for Microsoft SQL Server 2005 is preferred
Knowledge of SharePoint components/architecture is mandatory: Deployment, Workflow Mgmt, Usage of admin interface, content and permission mgmt, SharePoint usage knowledge from end user perspective, restore on site collection level
Experience with Microsoft SQL Server 2005 or 2008 is mandatory
Experience with Microsoft Cluster is mandatory
Web App architecture is mandatory
General applications operational skills (troubleshooting, scripting) is mandatory
CCNA certification is preferred
- Job Location:
- Cairo, Egypt
- Company Industry:
- Company Type:
- Employer (Private Sector)
- Job Role:
- Joining Date:
- Employment Status:
- Full time
- Employment Type:
- Monthly Salary Range:
- Manages Others:
- Number of Vacancies:
- Career Level:
- Mid Career
- Years of Experience:
- Min: 3 Max: 7
- Residence Location: