To serve guests and members in accordance with the Dubai Marriott Harbour Hotel & Suites standards of quality, presentation and sanitation, in a gracious and professional manner. To display aggressive hospitality and professionalism with guests, management and co – workers.
To check the medical status of the guest before starting the treatment
To be responsible for the cleanliness, maintenance and preparation of the spa areas and all equipments to be used for conducting the treatment.
To educate guests about the different types of treatment and its benefits during enquiries, up selling during or before starting the therapy.
To be responsible in the event of staff sickness, emergency etc. to carry out other duties in any part of the Spa, Health Club or Swimming Pool area as requested by the Spa Manager
To decline private massage requests from guests, members or outside guests in a savvy manner.
To follow the opening and closing procedures of the spa.
To inform the Spa Manager on a daily basis of any faults, defects or maintenance requirements.
To attend all departmental meetings and training sessions.
To be trained and conversant in all health and safety, fire training and first aid procedures
To adhere to and respect shift timings, lunch and dinner breaks as laid down by the Manager and to follow the Hotel's time card and clock in/out procedure.
To ensure that you pay attention to personal hygiene and cleanliness and that you and your area are always well presented.
To ensure that you are always courteous and friendly to guests, attentive to their needs, handle problems in a sympathetic and professional manner, attempting to resolve these problems as quickly and informally as possible and are conscious of the importance of safety.
To carry out other duties as instructed by Spa Manager
• Previous working experience in a 5* hotel health club/spa or similar environment preferred.
Skills and Knowledge
• Strong Communication skills
• Pro-active and reliable
• Able to work alone and within a team
Education or Certification
• Good level of English essential
• Certified in massage therapy.
- Job Location:
- Dubai, United Arab Emirates
- Company Industry:
- Company Type:
- Employer (Private Sector)
- Job Role:
- Support Services
- Joining Date:
- Employment Status:
- Full time
- Employment Type:
- Monthly Salary Range:
- Manages Others:
- Number of Vacancies:
- Career Level:
- Mid Career
- Years of Experience:
- Residence Location:
- United Arab Emirates
About This Company
Located in the beautiful Shmeisani area, the Amman Marriott hotel offers comfort and convenience to business and leisure travelers. Close to the business district and tourist attractions, you'll be just steps from the allure of this modern yet ancient city. Our first-rate staff and facilities are superior - in fact, our hotel was placed on the 2005 Conde Nast Travelers Gold List, an acclaim we accept proudly. Our rooms and suites feature crisp linens with down comforters and luxurious feather pillows, Internet access, mini-bar and safe. Indulge in Mediterranean cuisine at Villa Mediterrano, enjoy a great steak and fine cigar at the Library Lounge, and sip an afternoon tea or Arabian coffee at the Piano Lounge. For leisure, visit our Oasis Health Club for a swim, workout, sauna or steam. Whether you're planning a conference or wedding, our staff creates an unforgettable experience. Choose from 8 meeting rooms, which hold 15 to 500 guests, and let our certified wedding planners take care of every detail.