To serve guests and members in accordance with the Dubai Marriott Harbour Hotel & Suites standards of quality, presentation and sanitation, in a gracious and professional manner. To display aggressive hospitality and professionalism with guests, management and co – workers.
To check the medical status of the guest before starting the treatment
To be responsible for the cleanliness, maintenance and preparation of the spa areas and all equipments to be used for conducting the treatment.
To educate guests about the different types of treatment and its benefits during enquiries, up selling during or before starting the therapy.
To be responsible in the event of staff sickness, emergency etc. to carry out other duties in any part of the Spa, Health Club or Swimming Pool area as requested by the Spa Manager
To decline private massage requests from guests, members or outside guests in a savvy manner.
To follow the opening and closing procedures of the spa.
To inform the Spa Manager on a daily basis of any faults, defects or maintenance requirements.
To attend all departmental meetings and training sessions.
To be trained and conversant in all health and safety, fire training and first aid procedures
To adhere to and respect shift timings, lunch and dinner breaks as laid down by the Manager and to follow the Hotel's time card and clock in/out procedure.
To ensure that you pay attention to personal hygiene and cleanliness and that you and your area are always well presented.
To ensure that you are always courteous and friendly to guests, attentive to their needs, handle problems in a sympathetic and professional manner, attempting to resolve these problems as quickly and informally as possible and are conscious of the importance of safety.
To carry out other duties as instructed by Spa Manager
• Previous working experience in a 5* hotel health club/spa or similar environment preferred.
Skills and Knowledge
• Strong Communication skills
• Pro-active and reliable
• Able to work alone and within a team
Education or Certification
• Good level of English essential
• Certified in massage therapy.
- Job Location:
- Dubai, United Arab Emirates
- Company Industry:
- Company Type:
- Employer (Private Sector)
- Job Role:
- Support Services
- Joining Date:
- Employment Status:
- Full time
- Employment Type:
- Monthly Salary Range:
- Manages Others:
- Number of Vacancies:
- Career Level:
- Mid Career
- Years of Experience:
- Residence Location:
- United Arab Emirates
About This Company
As Marriott International has grown to be a leading lodging company with more than 3,700 properties in 73 countries and territories worldwide, we remain grounded in a set of core values: put people first, pursue excellence, embrace change, act with integrity and serve our world.
Our relentless focus on innovation and action fuel the way we do business. With the most powerful brand portfolio in the world, we set the bar for the hospitality industry.
Yet our strength lies in more than just a business model. It's our unique and storied heritage--a way of doing business--that enriches relationships and instills a passion for who we are. Together, we are opening doors of opportunity...for our guests, owners and franchisees, and associates.