Store Manager

Ali Abdulwahab Al Mutawa Commercial - Al Kuwait, Kuwait

Job Description

Purpose of Job:
The role is responsible to efficiently manage store operations and sales contribution through maximizing every opportunity to drive sales, reduce stock loss and maintain cost controls. The position in in-charge in delivering the highest levels of motivation and development of team members and store compliance of all the brand's standard operating procedures (SOPs).

Essential Duties and Responsibilities:
Sales
- Ensures to maximize sales and achieves monthly sales target
- Checks with the Assistant Manager in ensuring that all staff attains highest possible levels of customer service, manpower and space productivity
- Analyses sales performance report in order to correct space allocation, store layout, stock positioning including space provisions of seasonal items
- Follows-up with the Assistant Manager on out-of-stock brands, product lines and assortments, slow sellers or item price sensitivities
- Leads the store team in planning and organizing additional opportunities to promote sales and on-time delivery of promotional events

VISUAL MERCHANDISING:
- Checks and monitors standards application of in-store visual displays
- Follows brand/lay-out guidelines correctly in order to deliver brand values
- Ensures up-to-date "look" of window displays along with the Assistant Manager
- Drives and heads sales floor presentation, housekeeping and replenishment principles as per brand standards
- Ensures that guidelines and standards for visual presentation and store appearance are being followed

STOCK LOSS CONTROL:
- Implements safety and security control measures which include safety of employees, customers, security against merchandise loss, damage, theft, pilferage and crisis prevention of store (e.g., fire)
- Ensures that store is within predefined yearly stock loss target/margin
- Ensures that store accurately carries out all loss prevention activities
- Orients/reminds staff on stock loss awareness / issues
- Involves self in continuously seeking opportunities to reduce stock loss

STAFF MANAGEMENT AND SUPERVISION:
- Is responsible in efficient supervision and administration of all store staff
- Ensures delivery of highest standards of in-store training including weekly communication meetings, regular debriefs, product knowledge and on-job trainings
- Recommends staff areas of training needs and ensures that these are addressed through training and development
- Monitors staff performance and identifies potential employees to be put under development programs

STORE OPERATIONS:
' - Ensures systematic flow of work and operations
- Ensures cleanliness and orderliness and proper stocking of items with regards to health and safety
- Ensures daily bank deposits, petty cash control and liquidation
- Ensures awareness in internal communication e.g., emails, memos, incoming/outgoing business correspondences
- Double checks stock transfers and inventory documents
- Re-checks customer item return/exchange/discount/promo transactions
- Heads the periodical/yearly store inventory/stock-taking
- Supports management decisions, requirements, expectations
- Commits to follow and observe all store policies, rules and regulations

Skills

- Min. 1 year of retail store management experience
- Competitive knowledge of trading area & local market trends
- Ability to use best practiced business tools & standards
- Bilingual - English/Arabic / Spoken & Written

Education

College level to BS Degree preferably in Retail Mgt./Bus. Mgt./Admin.

About This Company

The business of our company started in 1918 immediately after the First Word War, flourished after he second Word War right after the oil discovery in Kuwait.
AAW Was developed and recognized later on as one of the major trading companies in the country, with its official registration in the Ministry of Commerce and industry on 20 February 1956.

Since then, our company has experience an impressive growth and has encompassed principal activities in the following segments:

• Consumer Goods
• Pharmaceutical - Wholesale and Retail
• Real Estate
• Home and Office Furniture and Carpets
• Kitchen Appliances
• Premium Home Appliances
• Outdoor Products and Retail
• Sports Apparel and Lifestyle

Procter & Gamble products, and leading brands such as Hoffman La Rosch, Siemens, Basset, Century Furniture, Bosch, Nolte Kitchens, Jansport, Eastpak, The Athlete's Foot, Curves Fitness Center amongst others are all part of our portfolio.
With more than 1,200 employees, we continue to actively engage in developing new areas of expansion while diversifying our range of value products and services.