Technical Support

Job Description

A person with experience in developing software applications using .Net and Database as SQL & Oracle. The candidate would be responsible to troubleshoot & fix bugs.
Software applications are Speech Recongition enabled inbound and outbound IVRs It involves integration with Dialogic boards and Integration with Call Center solutions.

Skills

Should have 2+ years Application development experience in
.Net Framework using VB.NET, C#, ASP.NET, Web Applications and Windows Form Applications,
experience with SQL/ PL SQL (MS-SQL/ORACLE/MYSQL) with the ability to develop database objects such as stored procedures,
experience in developing multithreaded/multiprocessing applications,
must have solid understanding Socket Programming, TCP/IP concepts
Should be able to develop and Deploy Windows Services (exe), Memory Management, Windows Web Services.
Excellent communication and organizational skills, ability to work independently or in teams,
Good analytical and logical skills and excellent written and verbal communication skills.
2 years UAE experience and UAE Driving license.
Experience in developing Call Center & VOIP solutions will be preferred.

Education

Computer Science

About This Company

Emerging Technologies introduces Simply Speak! the most user friendly interface for communicating with speech-enabled business applications.

With this unique interface, callers speak naturally to IVR systems in their own accents and dialects, eliminating the frustration of touch tone push buttons and elevating the satisfaction experience.

With Emerging Technologies' Simply Speak! approach, organizations can now provide their customers with quality services over the phone while reducing their operating costs, increasing their profit margins, and differentiating themselves from the competition.