Technical Support Engineer(Windows) - I.T, Kuwait

Alshaya - Kuwait

Gold Career Provider This employer achieved a Gold Career Provider status based on their record of hiring on Bayt.com.

Job Description

The Role:


Reporting to the Technical Support Manager, The individual is responsible to provide first line of support to retail stores.

Responsibilities:

 
Configure and Install Windows servers
Upgrade and migrate operating systems and software applications
Handle user complaints and problems and provide ultimate solutions to their needs and requirements.
Taking care of Backups and troubleshooting activities.
Maintaining/troubleshooting secure data communication
 

Skills

Skills & Experience:

 
Degree in Electronics / Computer Engineering
Very good working knowledge on Windows Desktop and Server OS
Windows or Networking certification is an added advantage
Basic networking skills
IT Hardware troubleshooting skills
Secure data communication skills
Basic working knowledge in SQL/Sybase is an advantage
Knowledge of Windows administration
Experience on Micros RES 3700 is an added advantage
Ready to work in shifts
1 - 2 years experience in the role

About This Company

M.H. Alshaya is a leading international franchise operator for over 70 of the world’s most recognized retail brands. The company operates more than 2,400 stores across 7 divisions: Fashion & Footwear, Food, Health & Beauty, Optics, Pharmacy, Home Furnishings and Office Supplies. Alshaya’s stores can currently be found in 19 markets across the Middle East & North Africa, Russia, Turkey and Europe and it employs more than 32,000 people from over 110 nationalities.