Ticketing Associate (Female) - KidZania, Kuwait

Alshaya - Kuwait

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Job Description

The Brand:


M.H Alshaya Co. has entered into a partnership with KidZania, the award winning family entertainment and education brand, to develop and manage a 5,000 sq.m. KidZania State at The Avenues in Kuwait. Expected to open in 2012, KidZania will be a major new tenant in phase three of the mall, which is currently under development.
KidZania, or The Land of Cool Kids', is a unique concept in family entertainment, helping children understand and manage the world they are growing into. Designed as a real city with streets, buildings and even an airport, everything in KidZania is scaled down to kid's size. Children can experience what it is like to become a doctor, a banker, a policeman, a DJ or one of over 90 other adult roles in a fun and safe environment that helps nurture their creativity, stimulate their imagination, and expand their experiences as they play and learn at the same time.
KidZania was established in Mexico and first opened its doors to children in 1999. Today KidZania operates eight edutainment centres in six countries worldwide across the Americas, Europe, Asia Pacific and the Middle East and has welcomed more than four million visitors in 2010. Find out more about the brand at http:
//www.kidzania.com/

Role:

The Ticketing Associate is someone who works to demonstrate & recommend products to optimize sales while offering excellent customer service, also a team member who supports management at all times whilst acting in accordance to Company Policies & Procedures.

Skills

Responsibilities:

•Ensure sales and key service areas are clean, presentable, fully stocked & compliant to Brand/Company Policies & Procedures.
•Seek and maintatain product knowledge & assist in the coaching of new & exitsing colleagues.
•Deliver customer care & service that is consistent with the brand standards.
•Actively participate in product launches and marketing events in order to develop customer relationships.
•Responsible for actively seeking ways to maximize sales & achieve targets at every opportunity.

About This Company

M.H. Alshaya is a leading international franchise operator for over 70 of the world’s most recognized retail brands. The company operates more than 2,400 stores across 7 divisions: Fashion & Footwear, Food, Health & Beauty, Optics, Pharmacy, Home Furnishings and Office Supplies. Alshaya’s stores can currently be found in 19 markets across the Middle East & North Africa, Russia, Turkey and Europe and it employs more than 32,000 people from over 110 nationalities.