Travel Consultant

Job Description

• Reservations, Sales and follow up on to all incoming requests, ensuring the application of contracted rates, catering for all contracted clients.
• Reservations, Sales and follow up on all outgoing requests, ensure the implementation of the cheapest contracted rates (always compare).
• Respect in full set procedures and assigned operators list.
• Booking all sorts of travel services (flights, accommodation, tours, transfer, car rental, etc …)
• Handling complains and solving problems.
• Handling customer orders and payments.
• Ensure proper markup is assigned.
• Reply promptly within 6 hrs maximum. If not, acknowledge the concerned person with the delay reason
• Liaising with key partners such as hotels and transfer provider regarding bookings and schedules
• Undertaking general administration
• Using and updating IT skills, since information on travel products is usually accessed via a network.
• Implement set sales strategy assigned.

Skills

MATHEMATICAL SKILLS
Ability to apply mathematical operations to such tasks as creating NET fare and adding mark up percentage.

Accurate - Courteous - Interpersonal Skills - Sales Ability

LANGUAGE SKILLS

Ability to communicate verbally & written in a very good English & Arabic Languages. (French is a plus)