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UMC-G07-02 - Customer Service Representative

UNITED MOTORS COMPANY - Jeddah, Saudi Arabia

Ref. JB1824421

Job Description

2-3 years working as a call agent, maintain customers log book


Intermediate, MS office knowledge
English language essential
write job reference No. when applied

Job Details

Job Location:
Jeddah, Saudi Arabia
Company Industry:
Company Type:
Employer (Private Sector)
Job Role:
Employment Status:
Full time
Employment Type:
Monthly Salary Range:
Number of Vacancies:

Preferred Candidate

Career Level:
Mid Career
Years of Experience:
Residence Location:
Saudi Arabia
High school or equivalent

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About This Company

United Motors Co. established in 1999 as merger of United Arab Motors Company and Al-Essayi Trading Corp. To form United Motors Co., the sole distributor for Chrysler, Dodge, Jeep and Ram products in the Kingdom. United Motors Co. is one of the largest companies in the Saudi automotive market, employing more than 700 highly trained and experienced staff in 21 branches. UMC is the largest distributor for Chrysler in the Middle East and has won many awards, such as "Top cars and parts sales volume" for Chrysler, Dodge, RAM and Jeep cars in the Middle East consistently. Talking about achievements, UMC has gained customer's trust and distinguished reputation in the Saudi automotive business through continuous efforts to provide comprehensive and premium service, which is reflected through its slogan "United To Serve you Better". All sales facilities and programs are available ranging from cash, leasing and installment to used cars and trade-in operations. Our after sales service centers have been expanded to accommodate the increased number in our client's base. Also we have extended our after sales service with the opening of our new ExpressLane service and parts center. This will facilitate and reduce vehicles repairing hours. UMC in order to keep direct relations with its clients have formed new departments called (Customer Satisfaction Department). This newly formed department role is to follow the level of customer service and satisfaction throughout all operations, starting with the vehicle purchase process and continuing through to the after sales.