Waiter - PF Changs- Kuwait

Alshaya - Kuwait

Gold Career Provider This employer achieved a Gold Career Provider status based on their record of hiring on Bayt.com.

Job Description

The Brand/The Division:


At P.F. Chang's we are unique. You see, we believe that every Employee at P.F. Chang's has a personal responsibility to create the best working environment possible and to hold themselves and each other accountable for making it happen every day
For more information, please visit www.pfchangs.com

The Role:

To serve food & beverages to guests in a friendly & professional manner in order to maximize guest satisfaction consistent with established standards.

Skills

Key Responsibilities:


-
Ensure that our guests receive prompt, friendly & personalized service


- Ensure all guests are greeted & served with a positive & up beat attitude

- Ensure complete understanding of the operation philosophy of each of our restaurants & convey the same to our customers

- Possess sound knowledge of our products i.e. food & drinks

- Cater to the needs of our guests by suggestively selling our food & beverage items

- Accommodate our guest's time restrictions through timely service & making double-checks

- Notify managers of specific guests' needs & requests

- Answer all telephone calls & enquiries in an efficient & professional manner

- Recommend daily specials or promotions in order to maximize sales

- Act as a final check on the quality of food & beverage items before they are served

- Accurately prepare food to our standard recipes & presentation

- Practice correct cash handling procedures by addressing the register after every transaction

- Organize the money according to correct guidelines

- Count back change to guest & servers

- Follow proper cash checkout procedures

- Assist the management in maintaining standards by reporting any problems in the surroundings (i.e. cleanliness of the floors, tables & service stations. Are all our guests are happy?)

- Maintain table standards by clearing all used plates, glassware etc. & by bussing tables & spot sweeping, as needed

- Send soiled & collect clean linen from laundry before & after each meal period

- Keep bar & surrounding areas clean, free of debris & organized. Clean & maintain all the equipment used in the workstation

About This Company

M.H. Alshaya is a leading international franchise operator for over 70 of the world’s most recognized retail brands. The company operates more than 2,400 stores across 7 divisions: Fashion & Footwear, Food, Health & Beauty, Optics, Pharmacy, Home Furnishings and Office Supplies. Alshaya’s stores can currently be found in 19 markets across the Middle East & North Africa, Russia, Turkey and Europe and it employs more than 32,000 people from over 110 nationalities.