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    Call Center Agent

    Alghanim Industries - Kuwait

    Ref. JB1680024

    Job Description

    Key Accountabilities:
    - Plans, directs, coordinates and controls the total number of incoming calls from existing customers. - Attends to enquiries from new prospects and makes outgoing calls


    Skills, Knowledge and Experience required: Excellent customer care skills: polite, patient and focused. Bilingual: English/ Arabic. Capable to work in rotated shifts. Minimum High School certificate and/or certified training from  an authorized institute. Minimum one year experience. 

    Job Details

    Job Location:
    Company Industry:
    Customer Service
    Company Type:
    Employer (Private Sector)
    Job Role:
    Employment Status:
    Employment Type:
    Monthly Salary Range:
    Number of Vacancies:

    Preferred Candidate

    Career Level:
    Entry Level
    Years of Experience:
    Residence Location:

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    About This Company

    Alghanim Industries has committed to becoming the most successful and admired company in the region. Our mission and success is founded upon our core principles of quality, service, innovation and integrity. We place a high value on commitment to and investment in the people who contribute to the continued growth, diversification and success of our business. We are: · A leading trading and industrial conglomerate in the Middle East with more than 30 businesses and a multi-billion turnover, with operations in 40 countries · The largest and most diversified privately-owned company in Kuwait with more than 20 in-house brands and over 300brand affiliations · Market leader in almost every major business in each major geography that we operate · A Company with a long history of success built on the early adoption of globally-proven business practices · A highly-respected family and brand name · Employing around 12,000 employees from more than 45 nationalities Renowned for our pioneering and dynamic business strategy and management philosophy, we are dedicated to finding, developing and training talented and energetic people who want to grow with us. We currently operate more than 30 business divisions spanning a broad spectrum of industry sectors (listed below) and head office functions, such as human resources, finance, business development and legal. Our business units are involved in the following sectors: · Advertising and media · Automotive sales and services · Consumer credit · Consumer engineering (home automation, air-conditioning and elevators) · Document management · FMCG wholesale and distribution · Insurance · Manufacturing of industrial goods in building and construction materials and structures · Projects engineering (building management and electro-mechanical solutions) · Retailing in building and home construction products/tools · Retailing in consumer electronics · Retailing in home furnishings · Shipping and transportation services · Travel