Menu - [Jump to main content]

    Closed or Expired Job Posting This job posting is closed or has expired and is no longer open for applications.

    Customer Service

    Cozmo Entertainment Company - Kuwait

    Ref. JB1774464

    Job Description

    - Welcoming and greeting each customer on receiving the call / customer in person.
    - Following all reasonable instructions as requested by the management.
    - Act as a link between the client - service center - management.
    - Maintain records of all service center activity as well as calls flow to assist in strategic business development.
    - Being aware of all in-store promotions, such as credit facilities, activities etc as some clients wish to enquire on these matters.
    - Being constantly aware of customers and their needs.
    - Having an excellent and up to date knowledge of all products, their warranty procedures, basic troubleshooting.
    - Always thanking the customer for visiting / calling and say goodbye
    - Following all reasonable instructions as requested by the management.
    - Make cold calls / calls to prospective clients and increase market share.


    • Good working experience in customer contact positions.
    • Fluent in English and Arabic.
    • Experience with call center processes
    • Visa must be transferable.

    Job Details

    Job Location:
    Company Industry:
    Customer Service; Entertainment; Sports and Recreation
    Company Type:
    Employer (Private Sector)
    Job Role:
    Customer Service
    Employment Status:
    Full time
    Employment Type:
    Monthly Salary Range:
    Number of Vacancies:

    Preferred Candidate

    Career Level:
    Mid Career
    Years of Experience:
    Min: 2
    Residence Location:

    Follow This Company Unfollow This Company

    About This Company

    Cozmo Entertainment, a leading entertainment firm in Kuwait, with four entertainment centers located in Salmiya, Kaifan, Discovery & Mahboula. Cozmo Entertainment truly is an organic brand. Innovation, recreation and fun are at the heart of Cozmo experience. Cozmo is always ahead in raising the standards of entertainment, Compounded by a team of dynamic professionals and business units, Cozmo’s support functions are the foundation to maintaining a thriving brand. Cozmo Entertainment is not just a bowling alley; it’s a one-stop destination for entertainment with Billiards, Mini Golf, Arcades, Pc Gaming, Soccer, Events and lots more. If you are willing to take a role in the management of fun then Cozmo Entertainment is the place for you. We are seeking enthusiastic and creative individuals who are committed to providing excellent services in a fast-paced, high-energy and fun environment.