Creative Problem Solving and Decision Making

Learn to leverage your personal thinking preferences using tools and techniques. This workshop is challenging from the outset. It is a blend of trainer-led and experiential learning. It identifies the key concepts of creative thinking and problem solving. It gives the delegates a range of versatile and effective techniques, backed up by excellent course notes, which form a valuable reference source for the future. Ideal for those seeking new answers to old problems, and those in search of first time solutions to major new problems.

• Apply logical and creative approaches to solving problems and making decisions

• Explore traditional and creative tools for identifying causes and generating solutions

• Analyse a problem and differentiate between problems with one solution, and problems with many solutions

• Solve actual work problems and use appropriate problem solving and decision making techniques

• Become an effective problem solver and recognise the importance of dealing with the cause of a problem, rather than just dealing with the effect of a problem

• Understand the different techniques to define and resolve simple and complex problems

• Learn how to generate alternative solutions, using creative thinking and brainstorming

• Identify barriers to solving problems

• Learn the different stages of the decision making process

• Improve your questioning techniques

• Approach the right people at the right time to get the right answers

• Know how to create an innovative environment in your workplace