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In Healthcare, Hospitals what the are the KPI's for Revenue ?

a) Out Patient and In Patient Revenue

b) Sales of Medicine

c) Sales of Equipment

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Question added by Malik Khalid Mahmood , Regional Finance Manager , Leosons International FZ LLC
Date Posted: 2015/02/24
VENKITARAMAN KRISHNA MOORTHY VRINDAVAN
by VENKITARAMAN KRISHNA MOORTHY VRINDAVAN , Project Execution Manager & Accounts Manager , ALI INTERNATIONAL TRADING EST.

Option a)  >>>>>>>>    Out Patient and In Patient Revenue

 

Number of corporate clients

No. of Insurance billing

Number of Direct clients

Registration revenues

Consultation Revenues

Pharmacy Revenues

Revenues from Labs

Revenues from X-ray, Scanning equipments and other Medical electronic gadgets.

Revenues from Personal care and treatments

 

Nouman Mustafa
by Nouman Mustafa , Finance Manager (Financial Planning & Reporting) , Saudi Arabian Airlines

It is as obvious as option A but if you ask me the most suitable kpi for hospital i would always go for patient response time i.e. how much time is it taken to treat a patient and how much time patient had to actually wait to be treated. There is a study of per. Mngmt in six sigma where it was revealed that patient dont actually like to wait in the hospital. So there you go ....

Lesley Lanag CMA CPA
by Lesley Lanag CMA CPA , Senior Accountant , Takaful Emarat Insurance (P.S.C)

a) Out Patient and In Patient Revenue

I would agree with Mr.Nouman Mustafa on patient response time provided what is being evaluated is customer perspective. The question is more of a financial measure. The two are different KPIs for different areas.

Ednalyn Banuelos, CMA
by Ednalyn Banuelos, CMA , Projects Accountant , Grade Ref., LLC

Ofcourse, it's option A. The main customer of hospitals are patients.

Tamer Elbeshbishy
by Tamer Elbeshbishy , Financial and Administration Manager , Al Muzun Holding Group

The correct and available answer could be in this case A  . However, Other KPIs could be taken into consideration, like  Number of ,monthly beds, no of direct clinic patients. Overall no of cases. Time consuming in fact is not a KPI for the revenues, but it could be a KPI for the satisfaction and the quality service delivered for a patient in fact.  Thank You 

Mohammed Salim Allana
by Mohammed Salim Allana , Compliance and Assurance Manager , United Arab Bank

a) is the correct answer. Being it is a humanitarian service industry should not ONLY be based on revenues.

 

The KPIs should be based on the loyalty and customer feedback on services provided by the each Healthcare department.

Richard Peter D Souza
by Richard Peter D Souza , Finance Manager , Eye Mart Optics LLC (formerly Roots Eyewear LLC)

a) Admission & Re-admission rates/turnover

b) Patient wait time & satisfaction rates

c) Referrals & Re-referrals

 

 

Khaled Mohee Eldeen Abbas Mahmoud
by Khaled Mohee Eldeen Abbas Mahmoud , Chartered Accountant # 10465 , Self-employed

I gree with A answers provided

Nicolai Carl Java
by Nicolai Carl Java , senior accounting officer , Mariposa Travel International Corporation

the answer is :

a) Out Patient and In Patient Revenue

Affan Bin Junaid
by Affan Bin Junaid , Assistant Manager Finance , Dewan Motors (Pvt.) Ltd

out patient & in patient reveue

Ahmed kandil
by Ahmed kandil , Cost Controller , Battour Holding Cpompany

answer A is correct answer 

thank yoy 

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