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Which of the following is true with respect to customers reporting their dissatisfaction with service?

 a. customers "vote with their feet".

 b. only1 on10 report their dissatisfaction to the offending party.

 c. customers aggressively complain.

 d. A & B.  

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Question added by Emad Mohammed said abdalla , ERP & IT Software, operation general manager . , AL DOHA Company
Date Posted: 2015/04/28
Upvote (2) Views (6) Followers (9) Answers (9) Report Question
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Nasir Hussain
by Nasir Hussain , Sales And Marketing Manager , Pakistan Pharmaceutical Products Pvt. Ltd.

BOTH

a. customers "vote with their feet".

&

 b. only1 on10 report their dissatisfaction to the offending party.

Dr. Victor Sohmen

Customers aggressively complain.

Deleted user

I would go with option ------------D

 

Mohammed Fathe Shaheem
by Mohammed Fathe Shaheem , Operation Executive , Arabian Construction Company

D......................................

Bello Abubakar
by Bello Abubakar , Cinema 4D Render/Sketch UP, AutoCAD, ArchiCAD and Revit Specialist , Federal Housing Authority

A and B is the right choice here................

khaled elkholy
by khaled elkholy , HR MANAGER , misk for import & export

d. a & b is right answer v........................................................

Wasi Rahman Sheikh
by Wasi Rahman Sheikh , WAREHOUSE SUPERVISOR , AL MUTLAQ FURNITURE MFG

Answer option ______________d

Emad Mohammed said abdalla
by Emad Mohammed said abdalla , ERP & IT Software, operation general manager . , AL DOHA Company

 >>>>>>>>>>>>>>> d. A & B. >>>>>>>>>>>>>>>>

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