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How would you deal an upset and aggressive customer that tends to hurt any employee and eventually making other customers feel uncomfortable?

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Question added by Jan Albert Comajig , Team Leader/Service crew , Tablea Chocolate Cafe
Date Posted: 2015/08/05
bassent nader
by bassent nader , customer service supervisior , jotun

must be pro active , i.e must exceed his expectation of the given service

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