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The impression your makes in your sales call is enhanced by your body language such as facial and hand gestures, it is an important part of the equation of being influential sales agent .
Please choose only three from the following you value as the most important:-
There is nothing like a smile and pleasant face
Always look into your customer’s eyes
Always convey friendliness and amicability and do not raise your voice in frustration or anger
As part of the greeting is now common among both men and women in a professional environment
When listening to a customer, slightly lean towards your customer and nod your head ever so slightly to indicate you are listening
Personal grooming and dress neatly in a professional manner
1-Smiling
There is nothing like a smile and pleasant face
4-Shaking hands
As part of the greeting is now common among both men and women in a professional environment
All the attention that you can provide your customer. Eye contact all the time is a key factor for customer satisfaction.
-Mantak Chia, Taoist Master”
3- Tone of voice
“Tone is the message”. A tone of voice is an expression of a company’s values and way of thinking, and it’s not to be considered lightly. A wrong tone of voice can easily put off potential customers. On the contrary, a soft/pleasant tone gets the best out of everyone:
It tells consumers who you are. It’s what makes you different. It helps to build trust.It can be used to influence and persuade.
smiling, tone of voice,be attentive, how you look
The three I choose are:
There is nothing like a smile and pleasant face
Always look into your customer’s eyes
Personal grooming and dress neatly in a professional manner
1-Smiling
There is nothing like a smile and pleasant face
2-Eye contact
3-Be attentive
When listening to a customer, slightly lean towards your customer and nod your head ever so slightly to indicate you are listening
1-smiling
2-be attentive
3-how you look
smile .respect ,Confident eye contact, contact ,giving priority ,hand shake...
Should have a pleasant smile. Eye contact is an important factor. Try to satisfy a customer through good communication.
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