What are the core skills in providing great customer service?

Must have attractive communication skill...

I think the best way to gain your customer's satisfaction is by providing an effective balance in your product's price and quality. Communication skills are required but not as important. We have to first consider our customer's aim which is the product itslef, or a service.

Every customer is different. To understand the basic needs of a customer and to service every individual as per their independant expectations is the best customer service one can offer. The skills required would be observation, active listening, empathy and effective communication. To know your product well can help you tailor your service to suit their demands, the stated and the understated ones. 

Listen to the customer well and ask him all the questions necessary to make sure that we are on the same page of understanding in order to meet his needs and try to satisfy him in a way that crisis through your personal skills

Establishing and gathering customer information,analysis of customer needs,making recommendations, implementing solutions

3. TO SATISFY CUSTOMER BY HIS HER DEMANDS

Below are the skills which one should have. 1) Listening to customers 2) Understand the requirements 3) Know the reason behind all requirements 4) Understand which requirements could be fulfilled and advise if any requirement needs some time to be followed. 5) Regular meeting and review of customer. 6) Sharing of the review report with customer.

* Excellent communication skills both verbal and body language( presentation), having the passion in helping a customer and willingness to listen and empathise with customers.One should be confident and positive as well.

1.Listening 2.Product and Process Knowledge 3. effective communication

just lısten wıth patıence ..............

The L.A.S.T approach L - Listen A - Apologize S - Solve the Problem T - Thank your customer