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Front-end customer service jobs are crucial in any office.They must possess the skills to identify the needs of the clients and must be hospitable in nature. The customer will narrate his demands or will customize his priorities and it is the duty of front-end staff to interpret and value them.
But the Administrative jobs measure the technical, financial and the brand value expectations of the client. And it is the job of the Administration which has to support the corrective actions and all other inside jobs. The Administrative back jobs require attention to detail, accuracy, critical reading, management, time management, and decision making skills.
I would prefer the Administrative jobs because they offer a wider spectrum of work and space for an individual to expand his/ her career.
I love doing admin jobs rather than the customer relations job. I am more of a doer than a talker. Also I am not a great extrovert. If I am kept in a position where I have to continuously deal with customers/clients, I am afraid they may get an impression of me as a bit aloof and arrogant person which I am not actually but due to my ambiverted nature, I might appear so to people who don't know me well and closely.
I like mostly interact to front end cutomer service job.Because this type of job allow me to know the cutomer need and their choice.Then I can easily analyse to reshedule my service to targeting their satisfaction.Most of the jobs are directly or indirectly targeted to customers/peoples satisfaction.