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Customer Service
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Salam Assi's image
Question added by Salam Assi Customer Service Officer Etihad Bank
7 years ago

Do you believe there should be a specific script for customer service agents?‎

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Customer Satisfaction
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Question added by Safei El Din Ali Customer Care Manager CCC
8 years ago

What are the steps needed to design a new process ?‎

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Customer Service
Call Center
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Question added by Ahmed Fawzy Office Manager & Personal Assistant to CEO Al Khodari Co.
7 years ago

What is the most efficient way to monitor CSRs while working?‎

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Customer Satisfaction
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Safei El Din Ali's image
Question added by Safei El Din Ali Customer Care Manager CCC
8 years ago

What is the best way to calculate the service level?‎

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133
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Customer Service
Call Center
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HR Consulting
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Question added by Farah Husni Supply Chain Manager Supply Chain Corp
9 years ago

What are the best ways to reward call center employees?‎

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Customer Service
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Nuha Ali's image
Question added by Nuha Ali writer freelance
9 years ago

What are the responsibilities of a call center representative?‎

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Lead By Example
Call Center
Call Center Development
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Question added by Hafiz Ibrahem Adam yalatef Contact Center Manager Advanced BusinessOrbit Road
8 years ago

What are KPIs Measuring Standards for a call center? ‎

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Customer Service
Customer Focus
Client Service
Call Center
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Question added by Farah Husni Supply Chain Manager Supply Chain Corp
9 years ago

How do you deal with stress and work issues? Does this reflect on your clients when talking over the phone?‎

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10
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146
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Customer Service
Customer Focus
Client Service
Call Center
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Question added by Nuha Ali writer freelance
9 years ago

What are some Do's and Don'ts in Call Center?‎

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Customer Service
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Question added by Fadel Dakdouk Project supervisor Zajil Telecom, KEMS
8 years ago

As a Member of call center team are you afraid to ask many questions to your leader?‎

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