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    Qatar AirwaysPREMIUM

    Compagnies aériennes/Aviation
    Qatar - Doha

    A propos de

    Welcome to a world of growing opportunities. Qatar Airways is the national carrier of the State of Qatar. Our global network now sees us flying to over 100 destinations worldwide and operating some of the youngest fleets in the sky. We are home to over 150 nationalities.

    Our mission is to deliver Excellence in Everything We Do. For us, that means we focus on the customers who fly with us. We understand that our customers choose to fly with us because we care for them. We know that every time we fly, we carry the hopes and dreams of our customers. Similarly we consider the hopes and dreams of our people.

    Our success is due to our leadership and the employment of high quality people who will enjoy living and working in Doha, Qatar. Qatar is a rising economic powerhouse and is fast establishing itself as one of the world’s newest and most vibrant hubs. Qatar prides itself on its technological advances as well as its educational and research facilities. It is rapidly becoming home to more expatriates and international businesses, as well as world-renowned 5-star hotels, spas and resorts. The city boasts the best in shopping, sports activities and has been host to many high profile international events.

    As the Airline of the Year 2011 and the only 5-star airline in the Middle East, the opportunities for career diversity, professional development opportunities to further your careers within the organisation are almost limitless. We truly believe that life is a journey, not a destination; therefore we help our people to realize all that they can be.

    Join one of the fastest growing airlines with an ever-expanding global network. If you wish to find out more about the Qatar Airways Group of companies and what we have to offer, then please click the link below and visit to apply online.


    About your Job:
    In this role you will deliver excellent service at the airport, helping create a stress free environment for customers travelling with Qatar Airways. You will ensure passengers receive total quality service and adhere to the safety policy and security standards of the company. Accountabilities include: * Delivering the highest level of Customer Service at all customer touch points * Constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge. * Supervising service partners' activities for the smooth acceptance of passengers. * Directing Arriving/Departing passengers to respective areas such as Arrival Hall, Transfer Area, Departure Gate, Lounge, etc * Checking entry requirements (visas, residence permits) are met * Coordinating with Cargo, Fuelling company, Baggage Make up Area, aircraft loading team, catering suppliers for a smooth turnaround * Handling of company mail * Performing pre- and post-flight administration duties * Handling baggage claims * Ensuring compliance with QR Safety and Security requirements. * On Time Performance
    About You:
    You will have a minimum High School education or equivalent. To be successful in this role you will require a minimum of 2 or more years' proven experience in an Airline or GHA as Passenger Handling and /or Ground Operations staff, with a good knowledge of the Airport working environment. You will be an energetic, enthusiastic, stress resistant person with a positive can-do attitude, a strong team player, have a flexible approach, have strong decision making skills and possess solid commercial awareness. You will have excellent attention to detail and be able to work quickly and accurately under pressure. Ability to adapt to an ever-changing environment is essential. You must be proficient in Microsoft Office. Amadeus Reservations and Altea would be desirable. Must be willing to work shifts including weekends and night shifts. Fluency in English  (both spoken and written) Language is essential. Knowledge of Amadeus Reservations & DCS preferred but not essential.  
    Fonction: Service clientèle Domaine de la société: Compagnies aériennes/Aviation Niveau de carrière: Expérimenté
    About Your Job: In this role as Safety Specialist, you will support the Manager Flight Data and the Manager Occurrence Data in promoting flighty safety awareness and ensuring the prevention of aircraft accidents by making this the priority throughout all divisions and departments within the company. To be a key player in coordinating the Company Group Safety Program thereby ensuring the careful recording and monitoring of safety related occurrences for adverse trends with the objective of preventing a recurrence of similar incidents, which could lead to an aircraft accident. You will carry out investigation into incident at the behest of the Group Safety Management and make recommendations to prevent recurrence. You will follow up with various departments for corrective actions. Prepare monthly presentation for the Flight Operations Safety Action Group Meeting and prepare presentation for the Quarterly Airline Safety Committee Meeting. You will correspond with external agencies such as Civil Aviation Departments, Airport Authorities and other agencies on safety related matters. You will bring to the notice of Manager Flight Safety any significant flight safety related event identified through the flight data analysis process. You will follow up with individual flight crew members to submit occurrence reports based on events identified as part of the Flight Operations Quality Assurance Programme. You must manage the occurrence reports, by ensuring accurate categorization of occurrence to enable correct analysis of events. You must ensure occurrences which fall under the preview of Mandatory Occurrence System are reported to Qatar Civil Aviation Authorities at the earliest but not later than 96 hours. You will produce statistical reports as required by the Management.   You must manage the operation of the Flight Data Programme (AIRFASE) by ensuring: o    That the maximum uncorrupted data is down-loaded from Flight Data Recorders. o    Bring to the attention of engineering services when data is not received from any aircraft. o    Ensure all new aircraft added to the fleet have the required Flight Profiles and where required coordinate with Airbus/Teledyne to generate the required flight profiles. o    Ensure that the data from all flights are monitored and significant exceedances are presented to the respective Fleet Safety Manager whilst maintaining confidentiality protocol. o    You will produce quarterly trend reports for the FOSAG.   You will be responsible for training and developing other employees, for proper succession planning and risk management. You will assist in response to any emergency or major operational disruption affecting Qatar Airways or its subsidiaries, including support of the Qatar Airways Special Assistance Program. Perform other department duties related to his/her position as directed by the Head of the Department. You must ensure that employees at all levels understand work health and safety requirements and expectations through provision of relevant QR Group induction, information, instruction, training and supervision. You must ensure compliance to all relevant safety, security, quality and environmental management policies, procedures and controls across the operation to assure employee safety, security, legislative compliance and delivery of high quality service. About You: To be successful in this role, you must hold a Bachelor's Degree or equivalent. You should be a Specialist with minimum 5 years of job related experience. Experience in Airline operations as Flight Crew or experience as an engineer with a safety background including analysis of occurrence data and flight data is an added advantage. Flight Engineer, Aviation Engineer, Grounded Flight Crew (medical) Commercial Pilot License holder, Aviation Graduate or Cabin Crew with appropriate knowledge and experience in safety are highly preferred.   You should be computer and database li
    Fonction: Sécurité Domaine de la société: Compagnies aériennes/Aviation Niveau de carrière: Expérimenté
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    Evénement marquant

    • 1997-01-01 Qatar Airways Re-Lunch

    • 1994-01-01 Qatar Airways Operations Initiation


    • HIA - Best Airport in the Middle East

      Skytrax Airport Award | 2015

    • Best Business Class Seat

      Skytrax Awards | 2015

    • Best Airline in the Middle East

      Skytrax Awards | 2015 - 2014 - 2012

    • Airline of the Year

      Skytrax Awards | 2015 - 2012 - 2011