Account Manager

Jordan Telecom Group - Amman, Jordanie

Description du poste

- Sells JTG products / services to new companies to meet their needs, gain & retain them, and to increase revenue.
- Promote and sell products and services to account customers to meet their needs and to achieve the set sales targets.
- Attain full customer portfolio knowledge in terms of operational structure, decision makers, monthly revenues, current JT status, in order to be able to draw plan on what services to offer them, and to ensure their loyalty & business continuity with JTG.
- Create customer needs of JTG products & services to enhance the sales and increase revenue.
- Keep an open eye on the market to detect any threats from competitors and raise red flags, and to capture opportunities to secure sales.
- Promote company’s image through attitude, knowledge, customer orientation and responsiveness to customer’s needs.
- Educate the customers about any new offers, bundles, services offered by JT group and play the advisor / consultant role rather than the “salesman” role to increase customers’ loyalty.
- Build trust, social activities & public relations with account customers, work on solving their problems, and respond to their requests any time.
- Responsible for managing and visiting regularly a corporate portfolio inside Amman.
- Define and structure sales proposals to potential customers.
- Give feed-back on field expectations.
- Ensure profitability of offers presented.

Compétences

- Dynamic and initiator.
- Customer oriented.
- Negotiation and communication skills.
- Fluent in English language.
- Technical background is preferable.

Formation

BSc. In Marketing, Business Administration or Engineering.

A propos de la société

Jordan Telecom Group is the sole integrated telecom operator in Jordan, bringing customers totally converged offers of fixed, mobile, internet, wholesale and content services. The group aims to make access to innovative and capable communications easier, leading to smarter services and better value for customers. Today France Telecom Group is the majority shareholder owning some 51%, opening wider perspectives for Jordan Telecom Group, and placing it as a major player in the Middle East telecom market. Very early in 2006 Jordan Telecom Group adopted France Telecom Group’s international change program, entitled NExT, bringing forward a vital framework for the Group to operate, enabling the many ambitious steps it wishes to take in driving the business forward. The vision of NExT is to offer customers a New Experience in Telecom services (NExT), giving them access to a new generation of telecoms services that will change their everyday life.