Customer Support Executive

Dubizzle Middle East FZ LLC - Dubaï, E.A.U.

Description du poste

dubizzle is looking for an online customer support executive who will interact with our users on emails to provide information in response to enquiries about dubizzle. He or she will report directly to the Customer Support Manager and will work on deadlines based on our care strategy. He/she also will work on shifts to ensure that we assist our users around the hour.

Responsibilities
• All customer services at dubizzle through phone and email, for all dubizzle sites, particularly as the company expands throughout the region;
• Improving and innovating new procedure to ensure excellent level of customer service;
• Learning how the site works to troubleshoot problems.

Compétences

• 1-2 years of experience in customer service/support;
• Very good Arabic and English language knowledge in both writing and speaking, French is a plus;
• Friendly, polite, hard worker and tactful attitude;
• Helpful approach;
• Excellent communication via e-mails and on the phone;
• Good understanding of the web industry and online user behavior.

Dubizzle believes in development of people and their career advancement. We offer interesting work experience and great working conditions combined with creative environment in a young multicultural team.

If you have got excited about this opportunity, please submit your CV in English to .

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