Repair Technician - Construction Equipment | FAMCO | Abu Dhabi

Al Futtaim Group - Abu Dhabi, E.A.U.

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Description du poste

About the Business:

FAMCO (Al-Futtaim Auto & Machinery Co.) is a market leading supplier of products & services to a diverse range of industries & commercial undertakings covering the transportation, construction, manufacturing, warehousing, oil & gas and marine sectors. FAMCO serves these industries with world-class brands like Volvo Trucks, Volvo Buses, Volvo Construction Equipment, Merlo, Ingersoll Rand, Linde, Dexion, Yanmar, Himoinsa, Stanley Proto, Fenner, Bruynzeel, Mobel Linea, Meco, Bott, Stertil, Hart & Nassau.

FAMCO has operations in Dubai, Abu Dhabi, Al Ain & Ras Al Khaimah. The company's development and success has been based on an in-depth understanding of customer needs and the dedication of its skilled staff.

FAMCO is committed to providing outstanding second-to-none service levels to customers and to maintaining quality, safety and environmental standards at the highest possible levels. FAMCO is an ISO 9001: 2008 & ISO 14001: 2004 certified company.

About the Job:

We are looking to recruit an experienced Repair Technician - Construction Equipment  to join our FAMCO service operations in Abu Dhabi. 

The Key Accountabilities of this role will include;  

- Repairing and servicing equipment according to dealer/distributor standards and within the flat rate time
- Ensuring assigned service jobs are executed in line with established work procedures, time standards and housekeeping standards, so that the overall objectives of productivity are met or exceeded
- Ensuring customer's equipment are consistently fixed right the first time
- Making efficient use of existing facilities equipment and other workshop resources to ensure increase customer satisfaction and reduce comeback jobs while
- Supporting the workshop to maintain a positive image and ensure more repeat referrals and business output
- Performing quality control checks on all equipment
- Adhering strictly to technical specifications as laid down by manufacturer, or as instructed by management
- Noting the description of all work performed on the back of repair order if required
- Tagging all warranty replaced body parts according to laid down rules and handing to Warranty or Parts Dept
- Possessing a complete set of tools, as per distributor requirements, and maintaining in good working order
- Accepting responsibility for supporting apprentices/helpers via training/explanation/practice, the necessary skills required to perform the job correctly, thereafter to inspect/monitor the work and rectify any problems.

Compétences

Skills and Qualifications:

The selected candidate will have the following skills and experience:

- Experience with all types of repair work, including front end work, engines, drive trains, electrical and major repairs on Construction Equipment
- Ability to assist Foreman / Service Advisor on proper repair order write-up
- Ability to perform accurate diagnosis and repair procedures
- Ability to write repair estimate report
- Capability to follow the system of quality control inspection in order to prevent or correct faulty workmanship which falls below standard
- You will be a strong team player, with the ability to produce excellent standards of work on a consistent basis
- Vocational certification covering Automotive courses
- Will be working within a heavy construction equipment environment
- Strong communication and interpersonal skills
- Ability to understand English as the medium of communication

A propos de la société

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance.

Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.