Retailer Services Manager (ref: MOff-001908)

The Nielsen Company - Beyrouth, Liban

Fournisseuse de Carrière Or Cet employeur a obtenu le classement Fournisseuse de Carrière Or selon son historique d'embauche sur Bayt.com.

Description du poste

Ensure that retailer services teams are achieving designated revenue target
Build and enhance relationships with Retailers to entangle them and ensure continued co-operation, containing costs and / or method of data delivery to improve data quality
Co-ordinate with Area Operations teams to fulfil all data agreements for allocated Retailers and to achieve client requirements
Align own/ team members’ activities with the Regional Client manager’s plan for each client across Middle East North Africa Pakistan as appropriate
Ensure team members are appropriately trained, provide coaching, ensure knowledge, experience and best-demonstrated practice are shared across the Area to ensure results are achieved using appropriate centrally created Retailer Services policies, processes and tools
Promote Retailer Services externally through presentations at conferences and similar external events as well as internally contribute to Retailer Services knowledge management throughout Nielsen
Ensure that Retailer Services client satisfaction is improved steadily across the Area to an excelling level
Effectively manage own teams within the Area Retailer Services department by contributing to annual business planning/ budgets, controlling expenditures, forecasting etc.
Balance client workload requirements between teams and across geographies

Compétences

5 to 10 years commercial/ retailing experience. 5 to 10 years commercial/ retailing experience.
Very strong understanding of Retailer industry, their processes, the way they do business, store development policy and Retailer related associations
Good understanding of FMCG, FMDG, consumer behaviour and industry/ consumer
Understanding of manufacturer clients
Good general business acumen
People management skills, demonstrable ability to achieve results through others, to motivate and inspire and to coach individuals to develop/ realise their potential
Excellent analytical skills and presentation skills
Sound negotiation skills.
Excellent verbal and written communication skills

A propos de la société

The Nielsen Company is a global information and media company with leading market positions in marketing information, television and other media measurement. The privately held company is active in more than 100 countries, with headquarters in New York, USA. The Nielsen Company provides measurement and analysis of marketplace dynamics and consumer attitudes and behavior. Clients rely on Nielsen’s market research, proprietary products, analytical tools and professional service to understand competitive performance, to uncover new opportunities and to raise the profitability of their marketing and sales campaigns. The Nielsen Company provides two major services for its Manufacturer and Retailer clients in the Region - Retail Measurement and Consumer Research.

The Nielsen Company has a strong presence in the Middle East, North Africa and Pakistan (MENAP) region with diversified business in FMCG, Telecom, Automobiles, Finance, Tourism and Government departments. We have more than 1300 employees working in 29 offices in 13 countries across the region. Our MENAP regional head office is located in Dubai, United Arab Emirate. For more about The Nielsen Company please visit www.nielsen.com